Unfortunately this is the first time I can think of "in my entire life" that I've been both so incredibly dismayed, and so totally dissatisfied with a vendor, that I feel like I need to post something about it to warn others.
Coming up on 6 weeks since I first called Brian on February 21st about the Tuxing compressor to ask questions about it then verbally ordering it on March 5th. I was told the Tuxing shipped weeks ago and it never arrived. As you will see by the screenshots I was not dealt with honorably. It comes down to Brian not being honest about delivery times, and also dodging/avoiding me, as well as making excuse after excuse, and not sending tracking info. I highly doubt the Tuxing had shipped and Brian is lying about that. I have proof of the texts stating so as well. I've seriously never been treated like this before??!!
Backing up a bit, Brian was expecting delivery of the shipment to his business before the 5th and was supposed to call to let me know if it had arrived or not so I could decide to go with Veradium Air and the Tuxing, but he didn't call of course so I called him on the 5th and texted my email and address which I didn't include here on AGN for obvious reasons.
March 5th
March 8th
He didn't call right back that day "of course". I called and offered my CC number which he said he didn't want until after I got the Tuxing saying he didn't want me to be bothered with it since my mother had died on March 27th and he was shipping the Tuxing out. The excuses continue to this day including dental surgery.... I called multiple times and texted him back and forth 20 or so times after these posted texts, with him saying he shipped the Tuxing but refusing to send tracking info. I hoped for it to work out because Brian gave me a good price but at this point I wouldn't do business with him because I was lead on the whole time. Pretty sad story isn't it! I got fed and whoever reads this is duly warned to his business practices to me. BTW I've had to have my SCBA filled 6 times now when I should have had the Tuxing almost a month ago. I also have to try to find another compressor which means starting all over again.
Here's the last few texts
Coming up on 6 weeks since I first called Brian on February 21st about the Tuxing compressor to ask questions about it then verbally ordering it on March 5th. I was told the Tuxing shipped weeks ago and it never arrived. As you will see by the screenshots I was not dealt with honorably. It comes down to Brian not being honest about delivery times, and also dodging/avoiding me, as well as making excuse after excuse, and not sending tracking info. I highly doubt the Tuxing had shipped and Brian is lying about that. I have proof of the texts stating so as well. I've seriously never been treated like this before??!!
Backing up a bit, Brian was expecting delivery of the shipment to his business before the 5th and was supposed to call to let me know if it had arrived or not so I could decide to go with Veradium Air and the Tuxing, but he didn't call of course so I called him on the 5th and texted my email and address which I didn't include here on AGN for obvious reasons.
March 5th
March 8th
He didn't call right back that day "of course". I called and offered my CC number which he said he didn't want until after I got the Tuxing saying he didn't want me to be bothered with it since my mother had died on March 27th and he was shipping the Tuxing out. The excuses continue to this day including dental surgery.... I called multiple times and texted him back and forth 20 or so times after these posted texts, with him saying he shipped the Tuxing but refusing to send tracking info. I hoped for it to work out because Brian gave me a good price but at this point I wouldn't do business with him because I was lead on the whole time. Pretty sad story isn't it! I got fed and whoever reads this is duly warned to his business practices to me. BTW I've had to have my SCBA filled 6 times now when I should have had the Tuxing almost a month ago. I also have to try to find another compressor which means starting all over again.
Here's the last few texts
