I have been in the game for a very long time and have had positive experiences far less than negative ones. It takes a lot of effort to do the important things right and the folks at Utah Air Guns are world class performers when it comes to getting it right. From the top of organization down to the folks answering the phones, UAG makes the customer experience an absolute pleasure. Over the years we become gun shy (so to speak) to recommend other outfits due to the possibility of bad customer experiences which reflect on your recommendation. I will and have recommended UAG without reservation and while it is true you can not make everyone happy, UAG certainly goes above and beyond to change that cliche'
UAG thank you for resurrecting pride in the customer service business!
UAG thank you for resurrecting pride in the customer service business!