I just placed an order for some pellets from Straight Shooters out of Bella Vista, Arizona. It only took a couple rings on the phone and I was speaking with Craig. He's an awesome person to deal with and always makes me feel like his most important customer whenever I call. I've been doing business with them for over 10 years with never a problem and If you guys have never ordered from them, give them a try. Excellent customer service and Craig at Straight Shooters is A+ in my book.