After watching Steve's cleaning video, I ordered a PatchWorm extra long rifle cleaning kit in a case and a .177 kit. I was disappointed when I checked the mail today and no delivery. When I opened my email, George Tye sent me an email stating the delivery of their cases was held up in customs for 11 days in New York and it would be a bit longer for my order to arrive. I appreciated the email form George and not a robot. I can wait awhile longer.