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Sekhmet customer service is awful

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January 15, 2022 at 10:00 am Link

bunkeru2k
Participant

Member
United States
Accuracy: +3

I am not one to generally blast a company for minor issues, would rather give praise to folks who do good. However, when I receive defective product and make multiple attempts just to begin a process and ZERO of those attempts are ever answered, then I am pretty much done with a company. I think I would rather pay much higher prices to get something like the FX digital since I know when I need service that they will be there. Such a disappointment.

I am not one to generally blast a company for minor issues, would rather give praise to folks who do good. However, when I receive defective product and make multiple attempts just to begin a process and ZERO of those attempts are ever answered, then I am pretty much done with a company. I think I would rather pay much higher prices to get something like the FX digital since I know when I need service that they will be there. Such a disappointment.

January 15, 2022 at 10:27 am Link

Revoman
Participant

Member
United States
Accuracy: +22

I would be done as well. That's just NOT right.

mike

January 15, 2022 at 7:32 pm Link

maxtrouble
Participant

Member
United States
Accuracy: +0

Poor customer service gets the kind of advertising money cannot buy. Posts like this make me steer clear of vendors. I have learned the hard way to research vendors before even considering a purchase. Thanks for the heads up.
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