Pat, I honestly think the ES and accuracy issues are, at most, only loosely related. I suspect you have a bore that is fouled beyond the cleaning capability of a pull-through system. Or (less likely), you have a bad barrel. There are good videos on removing the barrel, and it's very simple. The breech seal is maintained in the receiver, so there is no O ring in the barrel to fret over. Once off, you can give the barrel a good scrubbing with a rod and brush. And since you're having issues, you may also want to polish it with JB bore paste.
Or, return it to the dealer and describe the problems. Given that you have ES issues at those 2 rather widely spaced settings, does suggest the reg may not be working properly. Did the dealer include test results? I don't know where you bought it, and unfortunately the quality of dealer service varies greatly.