I’m done with Pyramyd Air and Airgun Depot unless there is no other choice for something I really need. I’ve placed two orders with them over the past 6 weeks. In BOTH cases, I received someone else’s order. Contacting them about this was nothing but frustrating. After 3 weeks the first order was sent to me properly. The second order involved a scope. After I failed to get it (got something else instead that was someone else’s order) once again it was days to get in touch with them. They promised to ship the scope right away but with no action 3 days later I bought it from another dealer. I emailed them to cancel but they were so slow about doing that it had already shipped. So, they had FedEx turn it around and return it. They’ve had it back a week now with no refund and no communication. Both of these issues could have been avoided by someone simply verifying the invoice inside the package before applying the shipping label.
These 2 companies are essentially the same and both are performing very poorly in my opinion. I understand the first few weeks of the COVID-19 issue that adjustments were needed but it’s been over 3 months now and they’ve gone downhill. I will avoid doing business with them in the future and I advise others to use caution and expect screwups.
These 2 companies are essentially the same and both are performing very poorly in my opinion. I understand the first few weeks of the COVID-19 issue that adjustments were needed but it’s been over 3 months now and they’ve gone downhill. I will avoid doing business with them in the future and I advise others to use caution and expect screwups.
