My story with Walmart - Yong Heng - Allstate protection plan (A must read)

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R

rodjava

Member
Sep 6, 2021
626
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San Francisco California, 94134 United States
www.allcalibers.com
I purchased a Yong Heng pcp air compressor from Walmart.com in August 2021 and bought the $34 - 3 year warranty. I intentionally bought it from Walmart.com because they are one of the only authorized Yong Heng dealers which also offered a optional warranty plan.

Today, Feb 5 2022 the Yong Heng died after only 3 total hours of 15 mins on/ 15 mins off.

I started to file a online warranty claim with Allstate. Then learned that I'm still under the 1 year warranty with Yong Heng. The problem I had, was that could not find any Yong Heng contact information online to claim warranty work. 

I started a chat session with Allstate and gave them all the details of the warranty claim. Allstate, also could not find any warranty contact information for Yong Heng. And to my surprise, the Allstate chat agent said that he will process a complete refund and I can keep the broken unit! The refund will be in the form of a Walmart gift card. No contact with Walmart, or Yong Heng! Best $34 I spent in a long time. The only drawback is that the Walmart gift card is only valid at Walmart or Sams Club. No problem for me.

I learned my lesson with Yong Heng and won't by another. I will likely make the repairs myself and use it as a back up.

Go Allstate!

Rod in San Francisco


 
Actually it should be no surprise at all. Anything you buy from China has the Chinese QC associated with it. So, you have about a 25% chance of getting a bad one. Sad to say but it is likely you won't do any better with any of the other Chinese made compressors. Likely you you won't do as well as most of the others are not designed nearly as well. At least parts for the Yong Heng are readily available and very inexpensive.

My first unit werqed great from day one and continued to do so, for over a year and a half, even after I abused it badly by overheating it repeatedly until it smoked. 

My second one lasted about as long as yours. Someone at the factory did not put any locktight on the second stage piston and it backed out and bashed itself to death on the head. With a $12 part and an hours worth of werq, even though I abused it badly also, it ran for a year and half before I decided to replace the rod. 

Both of these units are still filling my tanks and guns to this day.

Most of the werq I had to do to them was caused by operator error. MY Bad!
 
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My first yong heng lasted almost 6 years. Filling airguns and tanks for 3 different airgunners. It recently died. And I threw it away. Which I greatly regret. My second unit lasted about 6 months before the water lines fell out of the bucket and overheated. I bought a new upper head assembly for 90$. It took me 20 minutes to lift it in and it's been happily pumping ever since. I couldn't be happier with the units. Are they perfect? No. Of course not. But they are cheap and mostly rugged and reliable. With very readily available spare parts. 
 
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