Mauro Marocchi and AoA

Forums Dealer & Manufacturer Feedback Mauro Marocchi and AoA

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    Crusher
    Participant
    Member

    I received my RedWolf a couple of months back in a padded cardboard box. Online I saw that they came with a case and moderator but mine did not.  At EBR I had the pleasure of meeting Mauro Marocchi of Daystate. What a gentleman!  I enjoyed talking with him for a few minutes when he asking why I had my Redwolf in an FX case (from my Crown). I relayed to him that I hadn't received a case or moderator with the gun. Right away he turns to another gentleman and Mr. Buchanan of AoA and said that he would be sending a case and moderator for me to AoA and when it arrived to be sure to send it to me at no charge.

    Today, the box came in the mail with a RED case and a RED Huggett moderator.!!!  The folks at AoA went out of their way to ship this to me. They called to make sure I was expecting it and tell me that it was on its way.

    I want to say a huge THANK YOU to AoA for doing this for me. They sent this package at their cost to honor Mr. Marocchi's request that I receive it at no charge. That is above and beyond service from AoA and I want to make sure everyone knows how they treated this customer.

    And Another THANK YOU to Mr. Marocchi for his time and for being a generous and delightful man. It was an honor to meet you and spend a few minutes talking with you. I appreciate your friendliness and your generosity. Daystate is on my list for Best guns and service  to the airgun community. 

    Crusher

     

     

     

    • This topic was modified 6 days ago by Crusher.
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    Oregun
    Participant
    Member

    That's fantastic, Bill! 

    I paid an extra $100 for the Huggett on my RedWolf 22HP and didn't get a case…  This year I spent a lot of money on Daystate (LC110 compressor & RedWolf).  Both are GREAT products, that's for sure!

    However, I did get a nice surprise from AoA.  One week before EBR, I had to cancel my trip do to illness.  AoA went above and beyond and sent me a refund.  What a "wow factor"  I was not expecting that at all…. Phenomenal company!  

    –Carl

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    Crusher
    Participant
    Member

    Yeah I noticed that happened. I remember reading about it. I was looking forward to meeting. We'll just have to do it next time.

     

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    SPAW
    Dealer
    Dealer

    Only the Rosso series cane with a case, not the standard Red Wolfs.

     

    Ken

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    Kaeokini
    Participant
    Member

    SPAW

    Only the Rosso series cane with a case, not the standard Red Wolfs.

     

    Ken

    Wow so even though it was not a Rosso series, he still sent a case and moderator. That's what we call showing the "Aloha spirit". I have to fly over for the next EBR 2019 and meet all of these great people.

    Aloha

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    Richieg
    Participant
    Member

    Great to hear about your case. I would love to have a case for MY Red wolf, that was actually made for the rifle….like other air gun manufacturers provide  with their top of the line air rifles.😟

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    Hookster
    Participant
    Member

    For me Daystate has let me down with their cases and lack there of. 

    Purchased my first Daystate back a few years ago. A Standard Renegade in Green composite, came with a great case that allowed for a mounted scope and accessories.  Happy as a clam.

    Next, I purchased an HP Renegade in .25, gun shows up in a longer narrower case that you cant mount more than a pencil size scope on the gun if you want to use the case. I was expecting a case of similar height to my first Renegade. No dice, bummer for me because I need a case to transport my guns to the field.

    So I save up some cash and get a RedWolf, no case at all.  So the more I spend the less I have received as far as cases go. Love the gun but disappointed on how I have to lug around a huge case not designed for it now.

    My feeling on the matter is, offering a nice case can sometimes make or break a deal. Glad you got all the goodies from AOA and Daystate Crusher just wish it doesn't have to be a "one off" experience.  

    But I have only spent 7k on Daystate guns and mags so maybe i haven't yet reached the status needed. LOL

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