Looks like Shoebox is calling it quits

Here's what I can tell you that I know . The solenoid controls the operation of the unit. When this happened I had been using the unit almost 2 years filling or topping off 2 SCBA tanks every week. When this happened there had been no changes in the way I filled the tanks and nothing had been done to the unit since I received it from the factory other than changing desiccant. I sent pictures to them when this happened and they diagnosed the cause as the o-ring in the control box not me. As I said that black mark was desiccant being blasted against the case at high pressure when the desiccant tube ruptured. And as I said I was able to clean that mark off. The unit started cycling again after I changed the o-ring but it would not build pressure. What else may have failed I do not know. That is why I wanted to send it back to them for repair.
 
I have the plastic box version, but they are the same. Mine stopped building pressure after about 40-50 hours which is probably a lot less than yours has on it. It turned out to be the high pressure piston seal was worn, I suspect that it was not sufficiently lubricated when assembled. If yours is cycling normally and not able to build pressure, it sounds like it could be the same problem. It is an easy fix. They sent me a couple of the seals, no charge. If you don't want to deal with them anymore, you might want to take your old seal to a bearing or hydraulic place and see if you can find one the same size. There doesn't seem to be anything special about them. Smear the piston with silicone grease before reassembly and you may be up and running again. 
 
Now what to do with my Shoebox? I get it being hard to compete w/ China but feeling a bit let down. When I spoke to Tom years ago he said I would always be able to get parts, buy with confidence he said. Now if parts are available they will be higher priced? If I can find the parts I need am i throwing good money after bad? Same end result as buying Chinese junk with no ongoing available support. Ok, pity party over. Maybe the new Hill EC-3000 will fit the bill.
 
I have an F8 and an F10. Just started up the F10 for the first time this year. My F8 doesn’t have a lot of hours on it and I am expecting to offer it up for sale when I get around to it. I never did any maintenance on it other than required lubing. It never gave me any problems. I bought the F10 just to speed up fill times. I have dedicated small Rolair shop compressor as the slave. Super quiet. Love the Shoebox. Set it and forget it.