Are Kral Air Guns under rated?

Pay attention to Motorhead, he's correct. You get what you pay for and as support goes from Kral, there is none. They do not answer your queries or return phone calls.. Zero support.

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Kral is an export manufacturer not a retail sales company. It's your importer that you should be contacting. Kral doesn't offer customer support to retail customers. They are set up to support the dealer and importer. They have parts. That's a non issue.

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You say it's a non-issue, it isn't. Bottom line, they do not support the end customer. The big boys do. So what do you do when no dealer responds to your support request? The answer is NOTHING.!!!! That's my experience, not somebody else's. I will be specific. I wanted to buy the newest model of their Puncher advertised with a 500cc aluminum bottle.. I also wanted their factory moderator. I went to 2 European dealers. Krale in Netherlands and VNVetteren in Belgium. Krale would offer me only the earlier model with a tube and would not order the new model. Krale did not even answer my query about their advertised moderator. VNVetteren did not have the Model in stock and said he would order from Belgium's Kral importer. Nothing happened. I sent emails to Kral in Turkey and asked about a dealer that would sell what I wanted........NADA.....ZIP. I called their advertised customer support ............ nothing. Anybody with any sense would not buy their products. In the end, I bought a FX Crown and never looked back. I have support everywhere from everybody. I don't have to modify the gun. It comes with a regulator and it shoots lights out right out of the box. Experienced PCP shooters know that the real cost of PCP is the cost of air, not the cost of a gun. In the overall cost of PCP the difference in cost is less than 5% perhaps even less between an FX and a Kral. My point is that a cheap third world gun is a non-argument from an economic standpoint.

Yes they are. Primarily by those who've never owned one.

I know the saying "Buy once,Cry once.". Here's a news flash....You Can't Purchase Skill! So,Ya might just end up cryin more than Once, Rockefeller!

Mike.

Pay attention to Motorhead, he's correct. You get what you pay for and as support goes from Kral, there is none. They do not answer your queries or return phone calls.. Zero support.

Click to expand...

Kral is an export manufacturer not a retail sales company. It's your importer that you should be contacting. Kral doesn't offer customer support to retail customers. They are set up to support the dealer and importer. They have parts. That's a non issue.

Click to expand...

You say it's a non-issue, it isn't. Bottom line, they do not support the end customer. The big boys do. So what do you do when no dealer responds to your support request? The answer is NOTHING.!!!! That's my experience, not somebody else's. I will be specific. I wanted to buy the newest model of their Puncher advertised with a 500cc aluminum bottle.. I also wanted their factory moderator. I went to 2 European dealers. Krale in Netherlands and VNVetteren in Belgium. Krale would offer me only the earlier model with a tube and would not order the new model. Krale did not even answer my query about their advertised moderator. VNVetteren did not have the Model in stock and said he would order from Belgium's Kral importer. Nothing happened. I sent emails to Kral in Turkey and asked about a dealer that would sell what I wanted........NADA.....ZIP. I called their advertised customer support ............ nothing. Anybody with any sense would not buy their products. In the end, I bought a FX Crown and never looked back. I have support everywhere from everybody. I don't have to modify the gun. It comes with a regulator and it shoots lights out right out of the box. Experienced PCP shooters know that the real cost of PCP is the cost of air, not the cost of a gun. In the overall cost of PCP the difference in cost is less than 5% perhaps even less between an FX and a Kral. My point is that a cheap third world gun is a non-argument from an economic standpoint.

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Again your talking about a dealer issue. The fact a dealer didn't want to order a bulk quantity of a certain model you wanted. I have that rifle. If you were here you could have had it along with support and factory backed warranty. 

The first ones delivered a few years ago had problems. I never gave them a look after that. If I start seeing them at Field Target and bench rest matches I will give them a look. Until then I will stay with the tried and true.

The first ones delivered a few years ago had problems. I never gave them a look after that. If I start seeing them at Field Target and bench rest matches I will give them a look. Until then I will stay with the tried and true.

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I have repaired and tuned over 200 Kral guns. I've yet to get a broken one made in the past 2 years. Prior to that there were some issues with the cocking lever and valve stem which have both been addressed. I know several shooting local FT matches and I compete professionally with the Kral guns for benchrest. EBR 2018 I finished 24th overall out of nearly 200 pro shooters.

Devils advocate, ( breaking the tension )

FiX gun owners need a better warranty and better access to replacement parts ;-).

It's a joke.

I got a Reximex Ixia on order, taking a punt, wish me luck.

I own 2 Krals and really enjoy shooting them just as much as my FX and Brocock rifles. Are they of the same quality? No but it all depends on what your doing with them. Doing a little pesting, hunting or plinking they work just fine. I have a Kral NP03 .22 and shoots just as well as my Dreamline out to 50yards. Don't get me wrong, I do love my " higher end " guns, but by no means does someone need to spend $1000 plus to have fun in this great sport/hobby! I also have a Kral Jumbo Dazzle that's a tack driver and loves slugs??? I do think you get a great rifle for the $$$$$ spent. I've also had good luck with the Hatsan line of PCP's. Just my 2 cents!!!!

Motorhead is one of the most talented tuners in the USA, and he just won the USA FT Nationals in Morro Bay, CA and the 2021 Grand Prix. Maybe we should listen to him.

I built a Kral Jumbo about a year ago. Got the gun to where I wanted it. Will I brag about or bash a Kral? No. They are what they are. Guys like to focus on groups. My Kral can shoot just as good as gun X. But that’s like saying my Ford Focus will go 70mph just like a Corvette. Good groups are only part of the ownership experience. 

Motorhead is one of the most talented tuners in the USA, and he just won the USA FT Nationals in Morro Bay, CA and the 2021 Grand Prix. Maybe we should listen to him

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Forum question was just simply about being under rated ? many just shared there feeling on that question, self included.

Opinions are many and ONLY the end buyer spending his $$$ can make the choice knowing or hoping they are making a prudent decision.

Yes for sure. The first PCP I bought this year was a .25 super jumbo from Krale the second was a .22 Knight from Pyrmyrd Air dollar for dollar who makes a better rifle? No one I can see. I also have a Cayden also a great rifle and made by the sister company Reximex. Are my FX's "better" than my Krals? Yes. Are they 3x the cost better No. They shoot the same really FX is smoother and way better for parts and service and that is what you are really paying for at 3x the cost. Kral's don't get enough love and probably won't until they get better service and support in this country and more of the models are available. For a first time PCP buyer I would tell them to get a Cayden or Kratos either one is as much as anyone would normally need who isn't an airgun nut like me lol!

Motorhead is one of the most talented tuners in the USA, and he just won the USA FT Nationals in Morro Bay, CA and the 2021 Grand Prix. Maybe we should listen to him.

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Troy is correct! It is up to the local distributors to get spare parts from the manufacturer. Most manufacturers don't want to talk to the customer. That is why they have distributors..... to deal with the end consumer. Kral is not alone in this department. Call Daystate and see if they want to answer your questions or sell you parts. I have never had much luck with that. The best company I have dealt with is Air Arms. 

Motorhead is one of the most talented tuners in the USA, and he just won the USA FT Nationals in Morro Bay, CA and the 2021 Grand Prix. Maybe we should listen to him.

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Troy is correct! It is up to the local distributors to get spare parts from the manufacturer. Most manufacturers don't want to talk to the customer. That is why they have distributors..... to deal with the end consumer. Kral is not alone in this department. Call Daystate and see if they want to answer your questions or sell you parts. I have never had much luck with that. The best company I have dealt with is Air Arms. 

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It does not matter who is supposed to do what. It is the responsibility of the manufacturer to police and enforce their distribution and retail network Kral has allowed this poor support to exist. Of course this issue belongs ultimately on their plate. 

I know nothing about Kral, and have no plans to learn. I have spent way too much on the rifles I own, but they are good quality, and I enjoy them. Whether discussing air guns, cars, clothes, etc., there are always value leaders in the market. One can buy the cheapest beer, and it tastes as I might expect from chilled pee. But you can buy a lot of it! Kral, I expect, is a moderately good product, and it might give years of service. There is certainly a market for such a product, and it allows folks to participate in a great sport, who might not be able to afford the high end stuff. Is a $400 air rifle as satisfying to own as a $3,000 specimen? Probably not. But if it fits your budget, and you can hit your target with it, we'll, that ain't all bad. Buy what you can and enjoy.

Motorhead is one of the most talented tuners in the USA, and he just won the USA FT Nationals in Morro Bay, CA and the 2021 Grand Prix. Maybe we should listen to him.

Click to expand...

Troy is correct! It is up to the local distributors to get spare parts from the manufacturer. Most manufacturers don't want to talk to the customer. That is why they have distributors..... to deal with the end consumer. Kral is not alone in this department. Call Daystate and see if they want to answer your questions or sell you parts. I have never had much luck with that. The best company I have dealt with is Air Arms. 

Click to expand...

It does not matter who is supposed to do what. It is the responsibility of the manufacturer to police and enforce their distribution and retail network Kral has allowed this poor support to exist. Of course this issue belongs ultimately on their plate.

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That is just silly. Do you really think Kral or any manufacturer is going to tell their distributor what to order and what to buy? If people are having issues buying Kral parts then they should be calling PA and asking them why they don't sell parts to service the guns they sell. Pyramid DOES sell Kral stocks and barrels. I would imagine they sell parts also. Has anyone ever asked or are we basing this conversation on assumptions?

BrickTop,

Of course it is not silly. Manufacturers determine the rules to become a distributor in both sales volume and product support. Violations of those rules will usually. cause the loss of the distributorship. If there are no imposed rules for support by the manufacturer, the manufacturer is responsible for those repercussions. Franchise rules are usually very strict. Check out the rules yourself for Harley Davidson, Ford, GM, Mazda, McDonald's etc. These guys need you not the other way around. If a distributor cannot make a business case to provide support, he should not be a distributor. On the other hand, most distributors try to make a business case for customer support and cannot because of poor factory response. I do not know what the ultimate reason is for the poor support, but my experience with Krale in the Netherlands, one ot the most respected air gun dealers in the world for end user support, leads me to believe the fault lies in Turkey. This is especially true if you consider the current Turkish leadership and currency restrictions that exist there. Remember Turkey is NOT part of the EU. Buying anything in Turkey at the moment is very risky. The black market is alive and well there. The same situation exist with Hatsan, also in Turkey.



Others may think that you can make an economic case for the low dollar guns, by buying them and then modifying them with aftermarket accessories, like regulators and special barrels and triggers, but you cannot. Get your pencil out and add up the cost of all those bits and pieces and the time it takes to order, receive, install and tune and I guarantee you you have spent an amount equal too or more than the cost of a high end gun.and you are still the owner of a low end gun. Just like Motorhead stated, you do not see Kral in the winning circles of competitions modified or otherwise.