Just venting

"tibor"every part of the airgun industry is a wait process..want a new raw,crown ,compressior...better hold on.. it can be months...make plans..Don't!

Click to expand...

Indeeed, I am learning that now, and I don't think I have ever experienced this in any other industry. There are a lot of very smart and capable people who own these gun stores, but not all of them have great business skills or computer skiils. Trying to find a product on some of these vendors sites is ridiculous, and it looks like a teenager back in 1995 make it for them from an old WordPress blog. Then you do find it, but it doesn't have all the information about the gun and you have to go back to another (read better) website to learn about the product or watch YouTube video reviews. It's all rather hodgepoged, hurried, and sloppy. The production process is not streamlined for effective distribution as the absolute last thing you want in business is a customer standing around waiting to give you money for a product you don't have, and won't have for 6-12 months. 

"Kdog"I would suggest you call them and ask them if the item you need is in stock and how fast will it be shipped next time since your so impatient.Ive been waiting for a .25 barrel for a new rifle for weeks but thats just the way it goes.

Click to expand...

Sure, I did that, and like I said in the OP it was in stock, and then I listed my shipping options. I don't think I am being impatoient, per se, because my expectations are not unreasonable and comport with the absolute vast majority of shipping in retail business. The exception is not getting a product in a 2-3 days, the exception is it taking a week to travel 700 miles across the USA. Just because you are content waiting for months for a barrell does not mean I am somehow being unreasonable, in fact, I would agrue having to wait months for a barrell is unreasonable. 

Patience is not always a virtue, sometimes it is simply a waste of time. My 2 cents. 

"briansmith"Here is my whine. I ordered a new urban from AGD. A Sunday afternoon on line a couple weeks ago.. Then Sunday eve I found a gun online from a swap shop seller I wanted instead. . So about 7 PM Sunday eve I sent a cancellation to AGD. Monday about 9 o'clock am. I got a notice it was already shipped? Really? Huh?? Really??? I called and was told they are closed over the weekend. But it has been shipped... I have sure never seen anything else shipped that fast. The gent said they could contact UPS and have it returned to them. I agreed. 2 weeks later it is still a charge on my CC. Normally AGD is good to buy from for me..... Brian

Click to expand...

That is frustrating, as you and I both know there is not an airgun dealer that ships the gun same day. You know they didn't ship it over the weekend, and you know for a fact they didn't post it to UPS before 9:00 a.m. on a Monday morning. In reality, the reason you are miffed is because you know your order consisted of a checkmark on a computer screen at that point, and the reason they responded so quickly about the shipping is because they saw your cancellation order. So basically the only time they hurry up to ship the product is when they know for certain you are not waiting on it. LOL. That sucks. 

And Kral is a perfect example of a company that is doing it right. They have a reputation for caring about the customer because they do things in a timely manner, systematically, efficiently, like they have a plan or something. Even if they were doing some type of testing, which I am certain they are not doing because they actually charge you for that service. But let's say they shot 10 rounds through it to check it. How long does that take? You could pay a teenager to test the guns being shipped that day for $8.00 an hour if you are that overwhelmed that you can't process orders. It should take about 15 minutes, if that, to do a routine check of the gun. Unbox, inspect, fill with air, shoot 5 shots, rebox, print shipping label, sit in corner for UPS guy to pick up when he comes at 4:30 every day. Done! 

The fact that no matter how much you pay you can't get the rifle in 48 hours just speaks to the fact that they are the ones jamming up the system. You spend $1500 on a gun, and they can't ship it to you same day or even next day? That's just wasting time on mental masturbation as you have to be making it harder than it actually is. It can't be that 99% of the rest of the business world is doing something extraordinary that the air gun dealers are not doing or not capable of doing. It just seems very sloppy to me, the whole industry. It does, however, make me wonder about the possibilties of opening my own business. There is a huge opportunity for someone to step up who has all their ducks in a row, who carries a broad selection of all the guns from different manufactures in one place, and that has information content on their websites that is both user friendly and consumer information driven through reviews. 

For instance, AirGun Depot does not even let you leave a negative review of products, they simpy will censor it and not publish it. Therefore, I don't do business with Airgun Depot because I don't trust them to be honest with me. (That and the bunk FX magazine they left me hanging high and dry on. Perfect waste of $100.) That decision by them cost them some serious money from just me alone. I didn't buy my Discovery from them, nor my Benjamin Bulldog from them, nor did I buy my Seneca Wingshot II, nor my Dragon Claw, nor the Hammer, and not the next gun I buy either. (Yes, I have a sickness) 

"LDP"It would depend on why its being shipped a week after purchase. I bought a wolverine B Hi Lite .25 from AOA and it took a week for them to ship it. I did call once to ask why it didnt ship and I was told they were still checking it over and shooting it to make sure nothing was wrong with it. I got it and its a tack driver and holds air so I was fine with the extra 5 days. Spin that story the other way around and have the rifle shipped the same day the order was placed. Instead of receiving a perfect air rifle you get a leaky one or inaccurate one then have to send it back for it to be fixed. I will put a bet on it that the customer would be cussing the dealer saying they should have checked it before sending it so they wouldnt be dealing with that problem. Some times no matter what you do you wont make people happy.

Click to expand...

I here you, and you have a point. BUT -6 days to fly to the International Space Station, dock with it, repair it, and fly home to Earth vs. 5 days to test a BB gun. I have built entire bathrooms in 5 days, from studs to paint, rebuilt entire transmissions. If it takes 5 days to test an airgun you are doing something very wrong. This is not a difficult business to master.