I am reposting an update to a thread from a few days ago regarding the customer service I received in response to what turned out to be a slam fire with the marauder semi automatic, its helpful for anyone interested in this model but also to note how much this company cares about its product:
Crosman reached out and to connect with me and discuss the mechanics of what happened and what they believe likely happened. I'm just a guy who bought an airgun but ended up on a conference call with two of the inventors/designers of the rifle- pretty neat. The issue was pretty quickly determined to be a "slam fire" that, due to the nature of the hammer, had enough juice to launch the pellet out of the barrel. It was not a full discharge. This explains why the pellet probe got stuck in the mag, there was no gas from the discharge to propel it back. One thing they explained at length is that this can only happen when the rifle is de-cocked. Over the phone I got walked through the trigger mechanism to demonstrate how to feel whether the rifle is cocked. Basically the point is that when the rifle is de-cocked you need to pull back on the charging handle until you hear an audible "click", and this requires a good amount of force compared to a standard marauder, once it clicks you can feel the pressure let off, Crosman said that this is the engagement of the trigger sear- and after that nothing can happen unless the trigger is pulled. If you didn't hear the click and aren't fully cocked, you will notice that sliding the handle forward has a distinct two-stage feel, where if the rifle is cocked property the handle will slide forward smoothly like floating in oil. So there's nothing wrong with my rifle and nothing unsafe about this platform, which these guys took two full years of their time to develop and you can hear their pride in it.
I would just advise people looking at this model that when it is loaded from the de-cocked position, it can slam fire with decent enough force to propel a pellet out of the barrel, so either pay special attention to the full motion of the charging handle, don't decock the gun, or better yet cock the gun and THEN load the magazine. When its cocked, this can't happen, no matter how many times you sling the charging handle forward.
I hope this was helpful to everyone and they appreciate what a cool tight-knit community we have where the guys who make these rifles are so responsible and accessible.
Crosman reached out and to connect with me and discuss the mechanics of what happened and what they believe likely happened. I'm just a guy who bought an airgun but ended up on a conference call with two of the inventors/designers of the rifle- pretty neat. The issue was pretty quickly determined to be a "slam fire" that, due to the nature of the hammer, had enough juice to launch the pellet out of the barrel. It was not a full discharge. This explains why the pellet probe got stuck in the mag, there was no gas from the discharge to propel it back. One thing they explained at length is that this can only happen when the rifle is de-cocked. Over the phone I got walked through the trigger mechanism to demonstrate how to feel whether the rifle is cocked. Basically the point is that when the rifle is de-cocked you need to pull back on the charging handle until you hear an audible "click", and this requires a good amount of force compared to a standard marauder, once it clicks you can feel the pressure let off, Crosman said that this is the engagement of the trigger sear- and after that nothing can happen unless the trigger is pulled. If you didn't hear the click and aren't fully cocked, you will notice that sliding the handle forward has a distinct two-stage feel, where if the rifle is cocked property the handle will slide forward smoothly like floating in oil. So there's nothing wrong with my rifle and nothing unsafe about this platform, which these guys took two full years of their time to develop and you can hear their pride in it.
I would just advise people looking at this model that when it is loaded from the de-cocked position, it can slam fire with decent enough force to propel a pellet out of the barrel, so either pay special attention to the full motion of the charging handle, don't decock the gun, or better yet cock the gun and THEN load the magazine. When its cocked, this can't happen, no matter how many times you sling the charging handle forward.
I hope this was helpful to everyone and they appreciate what a cool tight-knit community we have where the guys who make these rifles are so responsible and accessible.
