Tuning I Got Avenger 25 Back Still Leaking After AV Leak Fix

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BnHappy

BnHappy

Member
Apr 22, 2018
134
5
NC, United States
Wonderful! I wasted $30 mailing back the Av Avenger .25, for leak fix and it comes back with only 1200 psi in the tank after supposedly filling it and letting it sit overnight to ensure no leaks, then mailing it back to me. It took a week to get here and it's sitting at 1200 psi! WTF!

Obviously, Air Venturi could give a crap less that they sold you a sure-to-fail product, they know without a shadow of a doubt the poppet is bad, will make you eat the charge to send it back, and then not fix it and try to make you believe it's fixed. I haven't refilled it or shot it, nor run it over the Chronograph, but was told in the note sent back that it was tested and no power drop, all seals were replaced, and no leaks overnight before shipping it back to me. 

I had a power drop running the 33.95 gr MKII's which were running around 870 fps, the power dropped off to the very low 800's and high 700's with the same pellet. Ok, I get some power drop when the gun settles in, but that's more than a drop from settling in, that's a problem. Then of course I got the wonderful air leak. Apparently, they forgot to mention that they couldn't replace the poppet or valve if there was an issue because they don't have the parts yet had me send it back anyway. The note says all the seals were replaced, power was fine, and no leaks. I haven't even aired it back up yet, I've been stewing and steaming over it for a few hours now. The only way to fix this thing is aftermarket parts, they could have told me that at the beginning instead of wasting my time and money to get a leaking gun back, not sure if anything at all was done to it so I haven't filled it and tested it yet because I may pop if it's still running the way it was when I sent it to them.

So, the moral of this story is, "Never buy an Air Venturi gun and never expect them to honor the warranty on anything." That's what I've learned and I'm sticking to it. I'm not speaking out of anger, I've taken a few hours to cool off at this point, but I will not waste another second on them wasting my money and time as if it's theirs to send me back a gun that may be leaking worse than when I sent it to them the first time, just nonsense, horrible repair service with horrible company morals. I think the part that makes me the angriest is that they were not gonna fix it in the first place, they know they didn't carry the parts, knew more than likely what the issue was, yet had me send it to them anyway, that just makes me so mad, and if this weren't a forum that I have to mince my words I'd be spewing paragraph after paragraph of choice words of what I think about the whole mess.

Not so happy!


 
Sorry about your problem. I can relate to it because I had pretty much the same problem with another gun that I bought from them. They didn’t have new Magazines available for my gun yet so they sent me a used one that they said they inspected. That was a lie because soon as I opened the package I seen that it was broke. Finally the New magazines came in and was supposed to be upgraded but weren’t. So that ended up being the third magazine altogether but luckily the third one worked properly although it was the same exact design as the first one. But as far as the avenger goes, I was going to buy one until I heard about the faulty valve poppet.But now I hear the new ones that they are building do you have a poppet made out of different material.But it makes me wonder because if they did have those available why couldn’t they install one In your gun? I guess I’ll just wait it out and see how people like the new ones which the only thing that is available in the avenger is the wood stock Version. They are hard to find but they are available. And supposed to have the upgraded valve poppet but still makes me wonder. I’m just gonna buy the plastic stock model When they are available again and if it turns out to be a decent rifle, then I will buy a new stock for it. But still have to wait for feedback on them first.
 
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Sorry about your problem. I can relate to it because I had pretty much the same problem with another gun that I bought from them. They didn’t have new Magazines available for my gun yet so they sent me a used one that they said they inspected. That was a lie because soon as I opened the package I seen that it was broke. Finally the New magazines came in and was supposed to be upgraded but weren’t. So that ended up being the third magazine altogether but luckily the third one worked properly although it was the same exact design as the first one. But as far as the avenger goes, I was going to buy one until I heard about the faulty valve poppet.But now I hear the new ones that they are building do you have a poppet made out of different material.But it makes me wonder because if they did have those available why couldn’t they install one In your gun? I guess I’ll just wait it out and see how people like the new ones which the only thing that is available in the avenger is the wood stock Version. They are hard to find but they are available. And supposed to have the upgraded valve poppet but still makes me wonder. I’m just gonna buy the plastic stock model When they are available again and if it turns out to be a decent rifle, then I will buy a new stock for it. But still have to wait for feedback on them first.
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Hey Ripper, I hear ya, as long as they eventually get stuff fixed it's something you can overlook as time passes. I have heard the new wood models have good poppets in them as well, I also specifically asked to have one put in if they were able, but they don't carry the parts, at least not as of yet so they ignored saying they checked the valve or even where the leak was. I also asked to simply have the valve replaced if it was bad, or a completely different gun because my stock is painted. Nothing at all was mentioned about where the leak was, about the valve at all, about the power drop other than it was running well with a light pellet at 980 fps when they checked it. 

I just don't feel that I'll be putting my money into something that will cost more money to have fixed just for it to work right, they had issues with previous models that are still out there leaking like a sieve, it's not like it's the first time around with this, apparently, they just decided to forget about the customer and focus on profits. It's a shame because the gun is pretty freaking awesome when it runs. My stomach turned when I opened it up and saw the pressure way down in the yellow hovering just above 1000 psi, if they filled it before they shipped it why is it on 1,200 psi now? It should be illegal for companies to pull crap like this, be upfront and tell the truth, stop trying to give people the run-around just so you can beat a deadline and take their money. Problem is, a few guns later and years passed with the same leak issues, they're still doing it, so it's intentional. 
 
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I had a Hatsan airgun that made me so mad that I just put it way back in my closet so I didn’t have to look at it anymore.It is possible that they could have sent it with that much pressure in it. Vetmx Is correct that I have heard other people that owned them don’t fill them up no where’s near to maximum capacity. And they haven’t had problems with leaks yet. I don’t know if you have a compressor or you hand pump but try filling it around 3500 psi and let it sit Overnight and see if it holds. If it works then maybe set your regulator down a little bit. I know some people like to get plenty of power out of their guns but from what I’ve heard if you run that thing hard it will most likely fail before too long.I always Put a few drops of pure silicone oil in my fill port when I first get a gun to help lubricate the seals. So far that has worked for me.Just something to think about before you give up hope on it.
 
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I don't send my guns back, I fix my own guns cause I can do a better job than the people they have fixing them, but I know what you are going through, I had too many warranty situations that never got fixed, I found that PCP guns are very simple and easy to work on, and most use the same O-rings you can get at the hardware store or online, I use Harbor Freight O-rings a lot and the O-ring store, I bet the leak on your gun is a leaking Poppet, it probably has a scratch on the surface causing the slow leak or it could be the fosters filler valve.
 
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I recently tried out three Avenger .22s and all three had regulator creep. All three were the new baffle models with a creep rate of 200 PSI in seven minutes plus an over night creep of 600 to 800 PSI. The rate of creep in all three Avengers was exactly the same which indicates a manufacturers defect. My begging of Pyramyd Air to send a non-creeper fell on deaf ears due mainly to their robotic customer service system. The ten for ten purchase is a joke which includes pumping up the air rifle and shooting it ten times and sticking back a box for shipment. Don't think regulator creep diagnoses is on their agenda. Good luck on getting that problem addressed. My request was simple. Please don't send another creeper. Somehow without my understanding as to why, my last creeper was channeled over to Air Venturi for an evaluation. My hope was they were going to find me a new non-creeper. Wrong! My creeper was evaluated by pumping it up, looking at the tank pressure and doing a shot string. What does that have to do with regulator creep. The verdict of Air Venturi, " nothing wrong with your air rifle". The Air Vernturi procedure was identical to the joke Pyramyd Air calls ten for ten. Presently, I am seeking a refund but feel that will be ignored even though the Avenger creeper is within the 60 day return policy. 

My research and investigation has revealed a possible explanation for ignoring the Avenger creepers. First, it is possible the creepers are a manufacturers defect of unknown quantities. The Avenger had a poppet problem that took over a year to solve. This may be the case for the creepers with the current Avenger inventory plus the cargo boats waiting at the dock to be unloaded from China. If my speculation is correct on the problem being wide spread, Pyramyd Air and Air Venturi are sitting on a possible loss of revenue if a regulator defect becomes common knowledge. .This is why I think Avenger regulator issues are ignored. Another issue that has compounded the problem is the lack of spare parts from China. Replacement regulators may not be available.

Please don't take my word for this information. Do your own investigation. Buy the Avenger if that is your preference. Above is my speculation based on experience and research however flawed that may be. This is an issue that air rifle consumers should at least have an awareness. One bit of advice I will give, if you have the 60 day exchange and return policy for the Avenger from Pyramyd Air, examine your air rifle ASAP and take advantage of the warranty. Don't send it to Air Venturi during those 60 days, you will regret it.
 
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I regret purchasing mine (2 of them). But that's another story. I should have applied the $$$ to something better.

Once I realized there are no parts available, I took matters into my own hands. The reg can be taken apart, and serviced. Polishing the Belleville washers helps....significantly....with creep....on mine anyway.

Regarding leaks. I received one that didn't leak. Then it developed a leak. I found it was leaking out the bleed screw bleed hole in the plenum cover. Some swarf from manufacturing was embedded in the delrin seal under the bleed screw. Took the cover off, cleaned out the bleed seal, cleaned out what crap I could, and no more leak.

Not to defend AV but, it's a 350-440 dollar gateway gun. No parts are available. And service is a joke. I expected more....but probably shouldn't have.
 
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I bought a plastic stocked .22 cal Avenger earlier this year, as a gun to test out and possibly recommend to friends who were newly getting into PCP airguns, but didn't want to spend Crown money.

The gun is generally pretty accurate, but I really don't like it much as it definitely 'feels' like it was designed and built to its low price point. I had put it up against a Benjamin Cayden in my little personal testing, and the Cayden (with very slightly less accuracy in my hands at 50 yards) was a very clear winner. Was just a little more expensive than the Avenger at the time (I purchased it when the AGNATION discount still worked at Crosman, and before price increases) but to me shooting it felt like a million bucks.

On AV service, I did have one small issue with my Avenger. When trying to tune it I found that the hammer spring pre-load adjustment screw was frozen in place. And being adjusted with such a small hex wrench, even with a quality wrench I didn't want to try and force it any more than I did. I contacted AV by email, and they got back to me in about a week. They offered to repair it under warranty, but I had to pay to ship the gun back to them. In the end the gun was returned functioning properly. So I personally don't have any real gripes about AV warranty service.

I'll likely give the Avenger to a friend, or maybe sell it on the AGN Classifieds for $100 plus shipping. It pretty much does what it advertises it will, and does have external reg and HS adjustability at a really low price point. But I just don't like the way it handles very much.
 
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