Fx impact just arrived!! Quality control poor!!

Welcome to FX Impact ownership - both hair pulling and rewarding when it's shooting as it should.

With this rifle, lots and lots (& some more) of patience is required.

1. It is likely that the barrel bushing ( black metal bush under the picatinny rail - first hole the barrel goes through) is not machined to spec thus causing the barrel to come stuck. Both barrels on mine don't line up dead straight because of that bush so that's next in line to replace!

2. As for the pellet spiral, there's likely contact of pellet with the muzzle hole or the shroud end cap. Or magazine spring tension is too high so it ends up damaging the pellet. Unless of course the velocity is way too high or low for that pellet. Extendable shroud is something I have an (well, many) issue(s) with, hence rid of it altogether.

3. Cocking lever will not engage gsea/trigger unless it is pulled all the way back. It is very easy to cock the rifle (hammer spring under tension and pellet loaded) without the trigger engaged. Hence you had that cock and load and no trigger. Not sure yet what the fix is for this one.

If I was you, I'd be asking for a new barrel (if it's all scratched up) due to incorrect tolerances along with the repair to or replacement of other out of spec parts .

Stay calm, and that's a must if you want to own this rifle.

All the best.
 
"Parrots"I have to agree with the QC dropping on the impacts.

i have had couple dozen of these go through my hands here in the UK and I have had one that was very difficult to get the barrel in and out and this was returned.

most disappointed with the cheek pieces on the most recent batch, while the rest were all nice and smooth and polished, looked like these were not polished and look rough/dirty, just makes the whole gun look bad. It does not effect the performance of the gun, but you just don't expect it to have such a poor finish.

Now i'm forced to buy well finished cheek pieces to replace these or send the guns back and wait a few months for the next shipment.


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Wow.. That's ugly! What's with that? Are all the rifles from that order in the condition pictured? Definitely not standard operating procedure from what I've seen fit and finish wise. Hope you get it squared away. I know mine would be headed right back to you if it came like that. Obviously not your fault but it sure makes it hard on your end
 
The only time a manufacturer allows SUCH level of drop in QC (as these unfinished cheek pieces) is when in a rush to meet despatch deadlines. Thus leaving the fix work to the distributor.

Rifles despatched with unfinished cheek pieces can't be anything else but intentional. This is terrible practice by FX and it will backfire at them. Poor quality control in high end products is a big NO and continuation will ruin the reputation that was built over many many years.
 
Mine was similar, put it together in the shop no problem put it together at home and it was leaking, i hardly fired it and it had to go back, my problem now is i cant get over 830 fps with 33grain pellets, i can put the valve on line 3 and its 830 then put it on 4 and its still 830 wheel is on max and wont go any higher very strange, to be fair it drives them all through the same hole but if other people are getting more than 830 then so should i :D
 
I got mine a couple weeks ago, I have a .30 and .22 cal barrels, I had the chance to shoot the .30 cal barrel only, I have put the barrel in and out many times without any problems so far, accuracy out the box was pretty good out 50 yards, the cycling was very smooth, loading the pellets was a pain in the a$$, FX needs to change the gauges, they are very inaccurate, I guess eventually I will change them for something more reliable like the Wika gauges.
i haven experienced any leaks so far, something very funny is that AOA sent me the gun with accuracy test done at 20 yards! Lol really? Airguns now a days should be tested at least at 50 yards, specially this high end guns.
So far I'm pretty happy with mine but there is a lot of testing to be done.
 
The best part is when the gun comes to your door it's got the AOA 20 yard target and check for operation and function. Whoever checked my gun needs there brain examined. Sry but if you would have checked for operation and function it wouldn't be hard to miss the hole miss fire, barrel being stuck, and the pellet spiral. Idk how they sent a one hole group at 20 with the way them pellets were coming out the gun.
 
There are a lot of very well made guns available for less without the hit-or-miss customer service from AoA.

Get yourself a refund and move on. Personally, with a bad experience like yours with a new product, I just never could "warm up" to the product even after I got a working one. It's happened before, but maybe it's just me.

Good luck with AoA, I hope you come out happy with whatever pans out. Hang in there! 

 
"Scott_MCT"Sorry you are having issues. The impact was on my short list but, I was turned off by the multiple calibers because I have NO interest in changing the barrel. Once I started reading of some problems, the Impact quickly was removed from my list. Decided the Wildcat was what I was looking for and purchased. I have an AirWolf and Cricket but I shoot my Wildcat 99% of the time and last weekend I took my first 100 yard kill which is what I've been hoping for, it was awesome. Fit and finish has been top notch, but I suspect the Wildcats are not under the same demand as the Impact. Whatever is going on FX REALLY needs to address quickly as the Impact is their flagship development air rifle. I have dealt with AOA for many years as I live very close, but they have always did me right, so best wishes on AOA sorting out the issue with your Impact.
Yeah, right now the Wildcat is the gun to have if you prefer the 'bullpup' configuration. I look and look and think and ponder but I just can't come up with another airgun I want. That being said I have learned the hard way that I have to handle my Wildcat like it's made of fine china.

Any bump or torsion to this barrel and I'll have to sight it in again. And if it's a good bump the zero will go off, I'll sight it in but then shortly it wiggles (or whatever ) itself back to where it wants to be and I'll have to zero again. Now that I've figured this out ( made me crazy for about a month ) if I handle it nice ( stands on its butt in the leaned back passenger seat ) it holds its zero days on end.

I'm never buying an Impact. They are Edsels to my mind. Over engineered over priced money pits. These PCPs are stupid expensive ( due to poor distribution schemes and very small scale manufacturing ) and the 'race guns' the top boys turn out will be always problematical. We should all just keep sending them back and refusing the charges on our credit cards. Maybe they will learn.
 
"Nueces"
"Scott_MCT"Sorry you are having issues. The impact was on my short list but, I was turned off by the multiple calibers because I have NO interest in changing the barrel. Once I started reading of some problems, the Impact quickly was removed from my list. Decided the Wildcat was what I was looking for and purchased. I have an AirWolf and Cricket but I shoot my Wildcat 99% of the time and last weekend I took my first 100 yard kill which is what I've been hoping for, it was awesome. Fit and finish has been top notch, but I suspect the Wildcats are not under the same demand as the Impact. Whatever is going on FX REALLY needs to address quickly as the Impact is their flagship development air rifle. I have dealt with AOA for many years as I live very close, but they have always did me right, so best wishes on AOA sorting out the issue with your Impact.
Yeah, right now the Wildcat is the gun to have if you prefer the 'bullpup' configuration. I look and look and think and ponder but I just can't come up with another airgun I want. That being said I have learned the hard way that I have to handle my Wildcat like it's made of fine china.

Any bump or torsion to this barrel and I'll have to sight it in again. And if it's a good bump the zero will go off, I'll sight it in but then shortly it wiggles (or whatever ) itself back to where it wants to be and I'll have to zero again. Now that I've figured this out ( made me crazy for about a month ) if I handle it nice ( stands on its butt in the leaned back passenger seat ) it holds its zero days on end.

I'm never buying an Impact. They are Edsels to my mind. Over engineered over priced money pits. These PCPs are stupid expensive ( due to poor distribution schemes and very small scale manufacturing ) and the 'race guns' the top boys turn out will be always problematical. We should all just keep sending them back and refusing the charges on our credit cards. Maybe they will learn.
I agree 147%. 

I was just afraid to say it here, among a majority of FX fans. 

My one FX rifle is the flimsiest thing I ever owned that shoots. But it's accurate as hell!
 
Too be real though ik I have said a lot of negative about the gun. Which isn't fair because the gun really does feel like a high quality gun it's my second high end PCP. I have the Vulcan in .22 and it blows that thing out of the water all day long. The impact Is a gun the needs to be held and shot to fully understand what I mean!

It's seems like there's a lot of people just completely forgetting about this gun and I hate to maybe be reason for that. My main point of this review is to let everyone know how things have gone for me. It doesn't mean it'll happen to everyone I'm sure there are more perfect guns to come out than bad. My biggest issue is 2000 dollar guns should be checked top to bottom left to right before there sent out.

The impact though is a really fine gun even though mine has had a few issues. I'm sure itll get worked out and be fine in the end. I couldn't refund my money due to the fact that the impact is just completely awesome! I love the gun and wouldn't change my mind about it. Unless I were to be treated unfairly with the issues at hand.

So to all of you that are looking down on the impact from all the bad reviews I don't disagree with you. But to be honest the gun is something else one of a kind. It feels solid I like the trigger it really nice. The cocking is so smooth and effortless. I just wanted to put this out there because a lot of ppl seemed so discouraged and being I had the gun it really is something to keep an eye on.

I hate to bash a company and be unfair FX seems to be very successful in the business. You don't get far unless your good at what you do. So for my review to scare you away I would feel bad but in all fairness a high dollar gun like that shouldn't have problems for a long time. I hope all the kinks get worked out and fixed because the gun really deserves to be bought by many. That's my 2 cents I will return with answers when AOA calls me. The gun isn't supposed to arrive in there hands till Tuesday or Wednesday next week. Hope for speedy recovery keep me in your thoughts ppl lol.
 
I have both the Vulcan and the FX Impact. No issues (so far) with either. I agree that the FX Impact feels like a Cadillac when you handle it while the Vulcan is a solid tack-driver down-to-business gun right out of the box.

But the real difference is this: I know that with the Vulcan I do not have to throw a hissy fit in the forums (this is not directed at the OP) to shame the manufacturer or the importer into making good on the warranty, and to pay better attention to quality control, or get some parts shipped. That will drive my future decisions.
 
I placed my order last November, it took almost 7 months to get brown Santa to drop it off in front of my door. I have to be honest I was really close to cancel my order, not just bc of the waiting, it was bc of some of the bad reviews, but I knew not all of them can be that bad and I know most of people with gun issues will post up and the ones with a good guns won't, so I decided not to cancel my order which I'm glad I did, Iike I said before the gun is performing well "so far"
what it comes to the price, I think is a bit pricey but the idea behind it is pretty awesome, changing calibers and adjusting the power is pretty cool! of course if all parts work the way they should be. I have to be agree with most of you, the extra barrels and magazines prices are outrageous! AOA needs to stop charging whatever they want and be fair with the prices.
Frank I hope AOA finds the best solution for you, either fix your gun, replace it or a full refund.
 
I love the look of the impact and several other Fx airguns but at 1800 to 2k$ the only issues I should have is a shortage of pellets or air not quality issues or leaks.i totally understand if somehow the package got damaged in shipping and there was an issue but that should be it.
I would send it back for a refund or exchange for another new one.the whole send it back to us so we can fix your new gun wouldn't fly with me whatsoever with a 2000$ investment.i purchase a pellet gun from wally world and it doesn't function right , i either get my money back or exchange for a new one period.they should send you a new impact and take yours and resell it as a refurbished after they fix it at a discounted price.
I'm not bashing Fx whatsoever,i feel this way about all of them.i could see a magazine for instance not working right and being ok if they just mailed me a new one but man the rifle itself not being right is just uncool in my book.
 
If the accuracy was good initially and then it went to poop... there's a good chance that when "forcefully" removing & reinserting the barrel; either the telescopic shroud was misaligned, or the pellet probe was damaged. Being that it is a TDR, the barrel should have been easy to remove (yes I understand it wasn't).

The brass barrel connector is a softer metal so extra care needs to be taken when inserting the barrel. The little notch that you see here

is what aligns the barrel & transfer port in place, & stops it from protruding too far into the magazine area. That notch must've been damaged if the brass part was sticking out more than usual.

A few questions for Frank?
Do you have any pictures of this "burr"? I'm sure FX would like to see it.
Did you remove the "burr" before trying to reinsert the barrel?
Do you have any pictures of the scratches on the barrel? There are 4 o-rings (2 before the cocking block, and 2 after) that are suppose to guide the barrel thru the frame.
 
MichaelIf the accuracy was good initially and then it went to poop... there's a good chance that when "forcefully" removing & reinserting the barrel; either the telescopic shroud was misaligned, or the pellet probe was damaged. Being that it is a TDR, the barrel should have been easy to remove (yes I understand it wasn't).

The brass barrel connector is a softer metal so extra care needs to be taken when inserting the barrel. The little notch that you see here

is what aligns the barrel & transfer port in place, & stops it from protruding too far into the magazine area. That notch must've been damaged if the brass part was sticking out more than usual.

A few questions for Frank?
Do you have any pictures of this "burr"? I'm sure FX would like to see it.
Did you remove the "burr" before trying to reinsert the barrel?
Do you have any pictures of the scratches on the barrel? There are 4 o-rings (2 before the cocking block, and 2 after) that are suppose to guide the barrel thru the frame.

The accuracy at first was when I had only JSB kings and they shot okay I couldn't get a half inch group. Not even close to that it would shoot left then right it was pretty bad. I had just figured it was going to be a berral that preferred the 34 over the 25's. Until I shot the 34's and they were just as bad then I was curious to see the pellet flight and that when I knew something was not right. As far as the barrel I have pictures of it I just don't know how to upload pictures on here. The Grove on the brass fitting is now extended because the way the barrel was pushed back to far. The barrel will slide in and out much better because I worked away the burrs by sliding it in and out. It's still a little tight but I mean it'll come out and go back in with a little force.
 
"jaydoski"I was looking to buy an FX Impact too as soon as they came available... I think I'm going to have to pass on them for a while now till the myriad of problems seem to get sorted out with this model. Pretty disappointing to hear so many people having problems with it. Good luck with your Impact OP.
I must respectfully disagree with this statement .I own a fx Royal 500 and it is built like a tank and has never gave Me a problem .It is as accurate as any rifle made in it's price range .I have no interest in fx just My personal experience .I also own several other manufacturers guns and have had good results with them .What troubles Me on posts like this is a customer has a concern about a problem with a rifle and the trouble trolls come out of the wood works bad mouthing a product that they do not own .I went back three months checking on new posts on the impact .8 or 10 new complaints on the impact.A couple on stuck barrels and a couple on probe retainer bolts and the rest were o ring leaks .and everyone of them as best as I can tell that those who went to AOA for service had their problems resolved .This is a very small amount considering the number of guns sold .I bought a new car that was a lemon and service was awful.I let My money speak for Me and have not bought another truck or car from them in the last forty years.but when I have a friend who buys a one I do not tell them They have bought a POS .
 
ncstan. I agree with you 100%. If you remember the trolls were all over the wildcats when they first came out. Now it's the impact and everyone loves the wildcats. Some people were just raised in a negative environment around people that talked and didn't think. Takes all kinds. As for my own personal experience. I bought a 22 and 25 wildcat when they first came out. The supposedly really bad ones. Have not had a problem and the 22 is approaching 10K rounds and still the most accurate gun I own. It rides around laying on the back seat of my truck. Looking forward to going back to EBR with my Boss. And word is that the Impact I ordered will be in this month. Hopefully I won't have a problem, but if I do I know it will be taken care of. Life is to short to complain.