Fx impact

Sorry to hear this. The funny thing is that all the impacts that do shoot well you never hear anything. I have one on order and hope there aren't any problems. I have had one rifle serviced at AoA, took them 6 months to fix or replace the gas ram, then in three weeks it lost all pressure again, this time I sent it to david slade got it back in 3 weeks.
I don't understand why they don't listen to you, the consumer! They should be checking everything when the receive a repair order.

Frank,

Mine was doing the same thing Try manually loading the pellet directly into the barrel to rule out the magazine damaging the pellet. After that, you may want to shoot some pellets lightly covered in a lube (ballistol, Slick 50 Super 1 lube, silicon oil, etc) to see if that tightens things up.

Frank,

Mine is going back to AoA getting looked over for the items I listed in the classifieds section. I'll let you know how things turn out. So far they have been cooperative (this is the first trip for my Impact back to AoA).

Totally agree with you. I now use presicson air guns, have been for the last 4-5 years. I wish someone else could be a FX repair station. Good luck Tim 

Jim and Nancy are the owners of Precision Airguns which is where I get new airguns including the Impact. Ok, (edit) I just lied (forgot) I got my new Steyr EVO 10 from Champions Choice (Jim doesn't sell Steyr EVO 10s) Jim is the one that wanted to give AoA a chance to fix my Impact and I agreed. I will see how it goes from there.

I also use a tuner (Zasadny) for my gun work, but I'm not going to buy a $1900 new rifle then send it to him to fix FX's design and manufacturing issues.

Mine was one of the first batch. I just keep shooting it. I haven't had any problems. I have over 3000 rnds through it.
sorry to hear about your troubles

Ashes5,

What kind of groups are you gettng at 50 and 75 yards?

Amen

In USA consumer protection law, how many warranty repair returns must one go through before one can legally demand a full refund? Or 15% restocking fee applies no matter what?

Verve,

I am not a lawyer and don't have insights to USA consumer protection law. I can share that I had a transaction with a certain air gun dealer that is a sponsor here. They sold me an air pistol that leaked. After several phone calls and emails and a couple of back and forth shipments they decided to not fix it or respond to my emails or voice mails. I called my bank and VISA (card brand for my bank) and reported I had a VISA transaction where I had received defective merchandise from a retailer who refused to accept a full return or fix the damaged item. The bank//VISA followed up on my documentation and issued me a full refund.

Verve,

I went here:
http://www.consumerhelp.ie/faulty-goods

These look to be applicable to your question:

• When you buy something, no matter how big or small it is, you enter into a contract/legal agreement with the seller. Your rights don’t change just because you bought the item in a sale. But you don’t have a right to return something if the fault with it was pointed out to you before you bought it. If you have a complaint about faulty items, shop notices such as "No Refunds" or "No Exchanges" do not limit your rights. Some shops display these notices, particularly during the sales, but this does not take away your rights under consumer protection law if the goods are faulty.
• Reject item - Full refund
• If you agreed to buy something and it simply does not work from the outset, then you are entitled to reject the goods and get a refund from the seller. Examples include a new washing machine which fills with water but does not spin or drain, or a new TV set which the audio doesn’t work on. In both of these examples, the consumer has discovered a major problem/fault with the item as soon as they go to use it for the first time. In the shop they agreed to buy it, but clearly there is something wrong with the one they were given. The consumer has not “accepted” the item – they brought the item home but it does not do what it said it would and the consumer had the right to reject it. They can return it to the shop and demand a full refund. This will terminate the contract they had for the item with the seller.

Thanks Sharroff. I asked the question for those in USA. There are no major issues returning faulty products in EU.

For the US : http://www.hg.org/consume.html Complete with lawyers by state.

I like how they start out: Consumer rights and consumer protection law provides a way for individuals to fight back against abusive business practices. These laws are designed to hold sellers of goods and services accountable when they seek to profit by taking advantage of a consumer’s lack of information or bargaining power

Know of anyone where we have a lack of bargaining power because they are the only game in town?

Ok guys, I feel the need to chime in! I have had an Impact for about 3-4 month which was bought at a dealer which was not A of A and they have been trying to help me but can only be repaired by A of A. I have had accuracy problems from the beginning. I was trying to work out the issues by all the obvious methods, shoot without shroud, single loading, check pellet string fps, sorting pellets but not much luck. The gun had been leaking slowly but was trying to make it work until the leak became to strong. The only option was to send it in for service. The gun had a slow leak and they could not find it. Supposedly they replaced everything and even had Frederick look at it when he was visiting. They finally found the leak, accrurized the rifle (one shot hole at 25yds) and it was sent back to me maybe 6 weeks later. Literally the first shot back it developed a sever leak where you could hear the air escaping. Sent it back within 12 hours, this time they say the issue was entirely new!?!? They put their full attention to it and repaired it and was back to me in about 2 weeks. They have always been very accommodating over the phone. It is now back for around a week. I now shoot it at mostly 30 yards because it just does not group well at 50, sometimes it does and sometimes it doesn't. On calm days or slightly windy days it does not matter. 

This whole process is frustrating. I have not spoken up on the boards until now because I was trying to give A of A a chance to make it shoot better. I think they have tried but why would they not test guns at 50 yards unless they do not want to know the results. All they seemed to be interested in is how the gun shoots at 25 yards. My brother has had the same issue with his HW 100. They say because it shoots good at 18 yds it is a shooter, but his would not group at 25 yds. He has finally gotten his to shoot properly (better than mine) but had to go around warranty and pay someone out of his own pocket. I still have a few more things to try before I throw in the towel and will keep you guys in the loop if the guns makes an about face. I am left with same feeling as frank and sharroff that when you pay 1900 for a gun you would expect better than what I am experiencing. Somebody may want to set me straight because I am new to airguns but should you expect a high end airgun to shoot 1/2 inch groups at 50 yards in calm conditions and one hole at 25 yards (not literally pellet on pellet)?

I find it interesting (if I didn't miss something) is there isn't one FX Impact in the results for the 100M Phoenix bench rest results from December 2015 though July 2016. Daystates, FX Boss, and RAW yes, but no FX Impact. Coincidence?

I'm sure there are some 100M capable Impacts out there, but I think they are the exception and not the rule.

http://www.phoenixairgun.net/benchrest-match-reports

My Impact gear (gun, barrels, scope, scope mounts, Atlas bipod) arrived at AoA Friday morning. I'll keep this thread up to date on what happens next.