FX Airguns USA announces a new 3 year Warranty

Forums News, Announcements, Specials, Events FX Airguns USA announces a new 3 year Warranty

  • Views : 1247
  • Link

    FX-USA
    Manufacturer
    Manufacturer

     

    FX Airguns USA offers a full factory back up service to each FX Airgun that it imports into the US. All FX Airguns manufactured from Oct 2017 and on are warranted to the retail consumer for three (3) years from date of purchase against faulty workmanship and defective materials. Proof of purchase is required. The warranty of your FX Airgun is transferable with copy of original invoice or receipt.  

    What is covered 

    Replacement parts, labor and return shipping to the customer (USA only). 

    What is not covered 

    Normal wear and tear from regular use. Failure or damage due to abuse or misuse as outlined in the owner’s manual. Modification, tampering, or altering the gun in any way not specifically authorized by the factory with non-standard parts, springs, seals, etc. Minor blemishes or cosmetic defects that do not affect the performance or functionality of the gun are also not covered.  

    Warranty Claims 

    Warranty claims and repair for USA customers only. Call FX Airguns USA at (866) 639-0772 and select option 1 for the service department. You can also email claims to [email protected]. If it is determined a return is necessary, you will be issued a Return Authorization Number. Write this number boldly on the box and return the product prepaid to FX Airguns USA. Your name, address, email address, phone number and a note explaining the defect found must be included in the package. A copy of the original dated receipt must accompany the return.  

     

     

     

     

    • This topic was modified 2 months ago by a Moderator.
    Link

    Glem.Chally
    Participant
    Member

    Excellent,  great work FX!

    Link

    RM100GUY
    Participant
    Member

    Great news to wake up to!  Well done FX, this sport keeps getting better and better!!!

    Link

    douger
    Participant
    Member

    this company just keeps getting better and better gotta love that  

    Link

    DirtyDovi
    Participant
    Member

    Way to go FX!  *Thumbs Up*  🙂

    Link

    cootertwo
    Participant
    Member

    That's customer service!

    Link

    Funshine
    Participant
    Member

    Nice to know FX

    Link

    tibor
    Participant
    Member

    wow thats great..thank you!

    Link

    PineappleExpress
    Participant
    Member

    WOW! May have to start a fund for a Impact! Way to Go FX! The bar has been set!

    Mahalo

    Mark

    Link

    budfarkus
    Participant
    Member

    Awesome FX, I'm all aboard even more ! Love to see a company back its product. Now time to buy a Wildcat compact and Impact X

    Link

    fe7565
    Participant
    Member

    Long overdue…but excellent decision!   And it's also transferable…  Worldclass…

    Link

    jking
    Participant
    Member

    Looks like 2018 and 2019 are going to go down as one of FX's best years. Lot's of innovation coming from them in such a short period of time. Way to go FX..

    Your favorite fan boy and poster child.

    Jking

    Link

    Squirrel1
    Participant
    Member

    Would like to see something put into place to purchase a extended warranty for guns that expired prior to the 3 year warranty such as mine expired in September 2018 and now it's broke lol

    Link

    2D1C
    Participant
    Member

    I'm with Squirrel1 Mine Crown isn't 6 months old! It is a great move.

    Link

    Nutcracker
    Participant
    Member

    A good start.  Should add some confidence to the consumer. 

    Link

    STO
    Participant
    Member

    Fantastic. Thank you for making this change for the better. :)

    Link

    Eamon
    Participant
    Member

    Well there's something you never hear about in just about any industry, a retroactive warranty! Going back to 2017. Ask Ford, GMC or Dodge to do that.

    Fabulous job FX! Let's see do I wait for Shot Show, or give the other two kids Crown and WC Compact a big brother named Impact? 

    Link

    CampFussell
    Participant
    Member

    Sweet! Gonna be hard to beat that deal! Thanks FX

    Link

    Hugo619
    Participant
    Member

    Wow!! That’s great news Fx.  I’m now seriously considering an impact x .30 with the 700mm barrel in silver!!  

    Link

    Jack.K
    Participant
    Member

    Longer warranty adds confidence in what they build.  Love it when a company stands behinds their products. I see another fx product coming my way. 

Viewing 20 posts - 1 through 20 (of 30 total)

You must be logged in to reply to this topic.