First class service from Airguns of Arizona

+1on their customer service and quick response to questions and making orders right.

That’s AOA for ya. They tend to rectify issues with urgency. Gotta love their “above and beyond”customer service model. They have a great team of salesmen and airgun smiths. 

Thanks for all of the great feedback. We read and discuss every negative and positive report. The AOA team takes your satisfaction as job ONE. They’re all going to hassle me about a pay increase now . Keep em coming and see you at EBR. 


Rob. 

You know, it is threads like this that help with my vendor search. I just ordered a tank and tank tote(bag) from them and hope it all goes smoothly. Thank you for the information. 

Update on Airguns of Arizona. In short, amazing. I already have a shipping tracking number and the item is already on the way. Great service so far. I just wish they have a greater selection of items. 

Update to the Update for Airguns of Arizona: Wow, I just received my 74cu.foot Omega carbon fiber tank. It is flawless, no marks whatsoever. They even took it out and put my tank tote over it carefully. I I so surprised at how easy that process was. Thank you AofA for excellent customer service.

Airguns of Arizona my go to for all my airguns and supplies, excellent service.

Hmm 

Ordered a Bipod Monday morning didn't ship till Thursday.

AOA +++++++

I always check AOA for ammo first. Best support for their products!!

I am quite lucky that I can drive over to their store. They have a small display area and a large area devoted to gunsmithing and order fulfillment. As a first time airgunner, I certainly am no expert, but I was given good advice on my initial purchase and so far have been satisfied with my interactions with their personnel. An example I can give is that I purchased a used scope, which most places would sell "as is". As a free service to the sale, they installed it on my gun also sighted it in. While doing so, they noticed an issue with the parallax adjuster and offered me another, more expensive used scope in place of the one I had chosen. Excellent customer focused service.

I just wish they'd respond to emails on service or respond to voicemails. Seems like I get ignored 100% of the time from them.

You're doing something wrong. Every time I call, I leave my phone number for a call back. They keep your place in line, and they have NEVER failed to call me back.

They're always pretty quick to answer my emails..... regarding the BSA CLX....and when they think it'll be in stock 

Hello I'm new here, from my experience dealing with Airguns of Arizona they are the #1 dealer in America! I have been using them for well over 13 years and have always done right by me! I like that they test your rifle or gun, I've seen a great evolution over the years!

You just have to remember you are not the only customer trying to contact them and I am sure they don't have a room full of college kids sitting at computers to answer emails and phone calls. I sent them an email about daystate baffles and got a response from Shane in parts/repairs telling me they had used or could order new. Called his number and left a message about ordering some. I called back a few hours later and he knew it was me by what I was asking and apologized for not getting back to me sooner. Also helped me diagnose a leaking RTI prophet I just got and threw in a newer metal/rubber washer that RTI has been using to fix leaky foster fitting threads. He also ran off and measured the baffles so I would know how many to buy for my prophet shroud. So far the people I have talked to on the phone and handled my orders have been top notch and helpful.

I have bought an Weirauch HW95 air rifle from them and also excellent service. They responded quickly to payment that I made and the shipping was fast and very good packaged.

Would deal with them any time again. 

Two Thumbs up. Great service 

Also what I forgot to say is that Airguns of Arizona have always package my pellets very good so that I wont get damaged pellets. This is a big plus point for them.