Fed Ex Has Gone From Being A Great Trucking Company To Being A Drunken Sailor

Thanks FX ... when Kate called me up she was in Ft Mill, SC and she has given me another shipping number ... said she was gonna re-package the gun and get it sent off to Wilmington either tonight or first thing in the morning.

​She said she would have to be getting in touch with you in Wilmington because apparently you have already received some package that had my sticker on it, because I got an e-mail stating that the tracking number had been delivered to FX in Wilmington but it was on the wrong package ... apparently the only thing that you guys got that was mine was the sticker because the gun is in Ft Mill, SC.

​Just wanna say that it makes me feel a little better knowing that you people are aware of the situation, my gun is not lost even though it ain't where it is supposed to be. I was just thinking that it might be a good idea to have everyone to put some kind of identification in their boxes so if all else fails, they'll have something to fall back on. Like the old saying goes, "A bird in the hand makes it hard to blow your nose!" :yes:

First of all scrane ... I have good reason for my present state of mind concerning Fed Ex and UPS. I know how the trucking business works because I was a trucker for most of my life, driving a 10,000 gallon gasoline tanker for 35 years and doing long haul from the east coast to the west coast for an additional 5 years. 

​Let's just look at the last 6 months in my family alone. I ordered a $1,000 drone at Christmas, received a e-mail from them with a tracking number on it and I kept track of it. Three days after I ordered it, I got an e-mail that said it had been delivered, I called Fed Ex up and told them I don't have it and got in an argument with the person on the other end with him telling me I did have it and me saying that I don't. Went up and down the chain of command and finally got someone that believed me and admitted that they were lagging behind in deliveries because of the holidays and simply wanted their customers to think they were keeping up with everything. HUHHHHHHH????? How in the heck does telling someone a lie make me feel comfortable that my package is in good hands ... my first thought is that they have lost the shipment and where da heck is my drone. I finally got the drone two weeks AFTER it was supposedly delivered.

Two months later, my wife ordered a new home entertainment center ... it arrived but was chipped and broken in several parts. The company said the shipment was in good order when it left their factory and if there was any damage it had to come from rough treatment from the carrier.

​A month after that, my neighbor who lives about six houses down from me ordered one of those stand up desks ... I think he is an architect ... and Fed Ex delivered it to my door. I called Fed Ex up and told them it was delivered to the wrong address. I was not home when they dropped it off on my porch in the middle of a blowing rain storm. The box got soaked and since the furniture was made of particle board it looked like a sponge and was falling to pieces. Fed Ex told me that they would be by my house in 3 days to re-deliver the package and to please move the box to another location where the elements wont do any further damage to the product .... a week later the box was still sitting on my front porch and I called my neighbor up and told them what had happened. He got in touch with Fed Ex and Fed Ex ended up buying him a new piece to replace what had essentially been destroyed. During all this time I was in touch with Fed Ex 3 different times and every time they said they would have someone out to correct the mistake the next day and even suggested that I bring it to my neighbors house. I told them that if I delivered it to them, that I could be held liable for any damage to the package or what it contained or if any parts were missing, how would I account for that since it had been sitting on my porch for a week.

​As I said, I have been in the trucking business for decades making those deliveries and if you use due diligence these problems will simply go away, but Fed Ex wants to take the attitude that it is simply a mistake .... human error. Well that may go over well with some people who don't expect others to do their job, but it don't with me. Tell me scrane, how would you feel if I delivered a load of gas to your local gasoline station and accidentally dropped gasoline into the K-1 Kerosene tank at the station. You go by to pick up some kerosene to put in your space heater during the winter, you get home, fire that bad boy up and it explodes in your face, burns down your house and kills your wife and kids ... is it just a simple mistake then? ... human error? ... just a mix-up ... Or how about me dropping ULSD in your gasoline that you put in your car ... think about it ... I'm only asking for people to do their job correctly, apply due diligence and take some pride in doing a good job ... and for goodness sakes quit lying and making excuses with people who are only concerned with getting something that they paid their hard earned money for, were told when to expect delivery, get a note saying it was delivered and then try to follow up to find out what happened. That's what I'm talking about.