Hi Folks,
This member feedback is VERY long overdue, however, I feel so strongly about the amount of customer service and care that was provided that I had to leave one (even if it is a couple months late and maybe no one will ever read it). I purchased an Athlon Talos 4-14x44 FFP scope from Doug back in early September, and it was such a fantastic experience.
USPS completely dropped the ball, and lost the parcel (for several weeks), and Doug was in constant contact with me providing updates and reaching out to all the necessary parties to make sure that the package got to it's destination. You see, the scope was intended to be a gift, so the timing of the delivery was crucial for me -- after the first couple of weeks of the parcel having gone missing, Doug was kind enough to offer up another scope (of greater value, and one that was mounted on one of his primary rifles) to me in place of the missing delivery just so the gift could be ready in time. Luckily, through some miracle, USPS came through and the scope arrived, and in good condition.
In short, Doug is a genuinely good guy to deal with, is very personable, and I would absolutely vouch for him.
God bless, and wishing you the best of health, buddy.
-Simon
This member feedback is VERY long overdue, however, I feel so strongly about the amount of customer service and care that was provided that I had to leave one (even if it is a couple months late and maybe no one will ever read it). I purchased an Athlon Talos 4-14x44 FFP scope from Doug back in early September, and it was such a fantastic experience.
USPS completely dropped the ball, and lost the parcel (for several weeks), and Doug was in constant contact with me providing updates and reaching out to all the necessary parties to make sure that the package got to it's destination. You see, the scope was intended to be a gift, so the timing of the delivery was crucial for me -- after the first couple of weeks of the parcel having gone missing, Doug was kind enough to offer up another scope (of greater value, and one that was mounted on one of his primary rifles) to me in place of the missing delivery just so the gift could be ready in time. Luckily, through some miracle, USPS came through and the scope arrived, and in good condition.
In short, Doug is a genuinely good guy to deal with, is very personable, and I would absolutely vouch for him.
God bless, and wishing you the best of health, buddy.
-Simon
