Defininition of "customer service"…..DonnyFL !

Forums Dealer & Manufacturer Feedback Defininition of "customer service"…..DonnyFL !

  • Views : 362
  • Link

    deke
    Participant
    Member

    I emailed Donny, explaining that gremlins had stolen one of the grub screws (I lost it) in my DonnyFL slide on moderator adapter, and I would purchase it locally if he would give me the specs on it. In his reply, he laughed and said he would put replacement set screws in the mail tomorrow. Sometimes it is the little things that spell customer service.

    Link

    Peskadot671
    Participant
    Member

    Yes. I have also experienced Donny's awesome customer service as well. Great guy to deal with.

    👌🏽

    Link

    Zonk
    Participant
    Member

    Donny is a stand up guy for sure! Anything you buy from Donny, he'll stand behind 110%, unlike one other dealer I dealt with.

    Link

    Bob_O
    Participant
    Member

    Yes, Donny does that!!

    🙂

    Link

    heavy-impact
    Participant
    Member

    He has the best customer service possible.

    Link

    Bogview
    Participant
    Member

    Donny is good guy.

    Enjoyed the conversation and all the info shared with me.

    Got a Shogun for my Impact X 25 and Donny had me get a 30 just in case.

    Link

    Drew
    Participant
    Member

    Donny is the man. Love his products and customer service. It wasn’t that long ago that ldc’s were just unobtanium and taboo. I love the fact that Donny saw a need and made a great name for himself. Maybe someday he will produce a full weapon system. 

    Link

    BruceMcClure
    Participant
    Member

    I have had similar experiences with Donny FL and the response to a problem is fast, both in communication and shipping any parts required.  Cant wait to see what other parts he ventures into!

    Link

    smooth.pull
    Participant
    Member

    DonnyFL — He goes way beyond customer service , I am glad to know there are still people in the world like DonnyFL  , I recommend him first to anyone !

    Link

    Matchman
    Participant
    Member

    He is great!! The opposite of FX.

Viewing 10 posts - 1 through 10 (of 10 total)

You must be logged in to reply to this topic.