New to the forum and my first post. Long time ago shot Sheridan Blue Streak(still have but needs work) and a front break spring. After many decades have developed an interest again and looking for dealers. Have read some of the posts today and seems that some dealers are not responsive of late. I do not want to get into any personal bashing but can anyone recommend some reputable folks to deal with when purchasing an airgun and supplies.
- Much like Google Reviews - members are allowed to create (1) unique thread for each vendor/manufacturer. You may "edit" your thread at any time to reflect any changes.
Dealer recommendations to returning airgun user
- Thread starter Oldchuck
- Start date
I’ve got nothing for you but sympathy. Most in the industry have more customers than product and have no problem treating potential and even past customers, poorly. I’ve had vendors I’ve spent 5K+ dollars with not even return a phone call, or reply to an email or text to. It’s the new reality.
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Thanks for the reply. Sorry to hear that. Any idea what has caused the glut of customers and lack of product and vendors?
It would seem ripe for someone to open a new business given that they, with decent customer service could do very well. I know at times the gun and ammo business goes through draught times but that is usually politically driven. I had not thought that the airgun industry would have that many customers.
This week, I did purchase a new Benjamin 392 from Baker airguns and it was shipped the next day and is on it's way. Maybe I am lucky as I just happened on them when I was trying to find out who could repair my mid 50's Blue Streak about a year ago. Recently, I decided to do a web search and found that they also sell airguns. Given he was responsive on my initial request for repair I e-mailed him and he immediately responded back. Two days later and maybe 5 e-mails I ordered the 392. Perhaps, I was lucky or perhaps he is not doing much business but Dennis was very responsive to me. I had hoped to find several suppliers as he was out of one of the pellets I wanted but soon found out that wherever I looked they were also out. Again, it would seem ripe for new vendors.
It would seem ripe for someone to open a new business given that they, with decent customer service could do very well. I know at times the gun and ammo business goes through draught times but that is usually politically driven. I had not thought that the airgun industry would have that many customers.
This week, I did purchase a new Benjamin 392 from Baker airguns and it was shipped the next day and is on it's way. Maybe I am lucky as I just happened on them when I was trying to find out who could repair my mid 50's Blue Streak about a year ago. Recently, I decided to do a web search and found that they also sell airguns. Given he was responsive on my initial request for repair I e-mailed him and he immediately responded back. Two days later and maybe 5 e-mails I ordered the 392. Perhaps, I was lucky or perhaps he is not doing much business but Dennis was very responsive to me. I had hoped to find several suppliers as he was out of one of the pellets I wanted but soon found out that wherever I looked they were also out. Again, it would seem ripe for new vendors.
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https://palmbeachairguns.com/
Palm Beach Airguns has always treated me well and responded quickly to emails even after hours.
Palm Beach Airguns has always treated me well and responded quickly to emails even after hours.
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Thanks for recommending Palm Beach Airguns and will put them on my list for a source.
Being new to modern airguns I thought it would be like firearms where there were many sources so do appreciate them recommendation.
Being new to modern airguns I thought it would be like firearms where there were many sources so do appreciate them recommendation.
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You would think so, but most US mfgrs have left the scene, most stuff comes from overseas, and the major industrialized countries there have nowhere near the work ethic of American companies/workers. The few small US companies in the business have a less than stellar reputation. Read down in this section and you will understand. Covid is the current excuse. Even if working from home, it’s easy to forward calls and check emails and texts. There is no justification for it. You would think after months of shutdowns due to Covid, they would roll up their sleeves and get to work, but they go on holiday. Try to find an FX Wildcat MKIII in stock. Try to find an FX Crown Continuum in stock. The Leshiy 2 promise date appears to be slipping, but they still may come close, and the Daystate Delta Wolf is said to be October (and probably later). The manufacturers could care less and most (not all) of their distributors are just as bad or worse than they are. Some good will come from Covid if some businesses go out of business.
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I think the worldwide frustration with Covid, the civil unrest in the US, and the upcoming US election, have got everyone buying all things gun. It’s the same with powder burners. Ammo is almost non existant. The smart ones learned to reload and prepare prior to an election from years past.
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Thanks for the info on the airgun state of affairs.
Being an older shooter I have learned well about firearms and ammunition dry ups so they are no problem as my stock is fine. I leaned well back in '08 and before but did not think that would effect airguns. Go figure. I guess that is why you only find the lower end guns in stock at most sites.
Being an older shooter I have learned well about firearms and ammunition dry ups so they are no problem as my stock is fine. I leaned well back in '08 and before but did not think that would effect airguns. Go figure. I guess that is why you only find the lower end guns in stock at most sites.
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Spaw & trenier r quick on the draw if they have the product your looking for.. used both! Think Baker would be good also , but no experience with them.
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I just ordered a Benjamin 392 from Baker. I found Dennis Baker to be extremely responsive to all my e-mails and shipped within one day. Given how some folks are not responsive lately I would highly recommend Baker.
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Utah airguns should be getting in more FX guns soon, I just saw FX saying they got new guns in and they're going out to dealers, those guys are usually stacked with FX guns.
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I have had great customer service from both Baker Airguns and SPAW. Both have told me that their business has been unusually busy since the pandemic hit. I guess us old geezers are less likely to complain when told to stay home and plink when the government forces us too.
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