ATN X-SIGHT HD II kills batteries fast

Forums Optics, Scopes, Rings, & Mounts ATN X-SIGHT HD II kills batteries fast

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    spectr17
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    Ive tried lithiums, rechargable lithiums, small and large USB power packs. First couple times out  got maybe 20 mins. Now Im luckjy to get 10 mins. When I hit the video record or picture it always says not enought battery left.

    I did the software upgrade before using scope. Anyone having issues like this?

    thanks

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    Willie14228
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    Just posted on your hunting post 
    Do you have the WiFi and GPS turned on? I can run mine on a 10,000 ma battery pack about 6 hours 

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    Willie14228
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    If you have the latest update then when you plug in a power pack the a small power plug should show up on the top right corner of the screen

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    spectr17
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    wifi and GPS off with latest software update. Gonna try your tip on how to power up. thanks

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    spectr17
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    when i plugged in 2 different power packs today it killed the scope power, so no way to see pwer pack icon. I can run off lithium batteries ok but i cant record video or take a pic, it always says low battery even with good batteries. Something is wrong with this scope i believe.

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    Willie14228
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    Just did some reading on power issues
    Lets see if we can voodoo these gremlins out of your scope!!!
    You might be looking at this list below and asking if I am nuts… No I’m not, Firmware updates are a extremely finicky type of update you are rewriting hard written code into the devices internal memory its not like an SD card and any power flux during this process can cause issues and or bugs to crop up later down the line or even Brick the device. The problem is that for the device to install a fresh update it checks the update and if that update says hey I am the same version you already have it may not try to install the fresh uncorrupted update, So what we are going to try and do is clear out all the old data and see if we can get it to install a clean version.    
    Here is what you need to gather up

    • If you have been using rechargeable batteries (the actual batteries not the power pack) then just get some regular aa batteries, sometimes rechargeable batteries go bad so we want to remove that equation
    • get a cell phone charger with the micro usb like the one that fits the ATN
    • download a fresh update to make sure the update you have isn’t corrupted and while I am thinking about it use a fresh SD Card they can go bad also!!! 
    • Walmart carries a micro HDMI cord it will help because you can plug the ATN to your TV and let you leave the scope sitting on the table without moving it while you are working the buttons and not risk dislodging the power supply while you are performing the updates and so on. while you are there get you a can of compressed air that you use on computer keyboards
    • Charge up one of your power packs make sure it is charged completely
    • sometimes the power cord itself can cause power issues food for thought!! 

    Okay so the first thing I want you to do is take the batteries out of the scope, check inside to make sure none of the batteries has left any corrosion inside the compartments check to make sure that it turns freely and blow it out with the air DONT turn the air can upside down while spraying do the same for the cap. Use a light and make sure all the terminals look okay you might take a pick or small screwdriver and very GENTLY try to move the terminals around they shouldn’t wiggle if they do then you have found your problem

    • If you did get the micro HDMI then plug it and the external power supply up (the cell phone charger not the battery pack) Leave the batteries out of the device for now just make sure not to dislodge the power cord and try to leave the device still and use the external screen.
    • Go into the setting and if you want to get your zeroing information do so we are going to do a factory reset and that will clear all that info out
    • .take out the old sd card power down first then take it out and repower without the sd card 
    • Now go to your device settings and tell it to factory reset
    • after it does the factory reset, power down unplug the power cord and leave it unplugged for ten minutes no power to the device at all
    • put in the new sd card with the fresh update
    • For safety and insuring that we don’t get an accidental unplug while the update is going on go ahead and install the fresh set of batteries and plug in the cell phone charger stay with wall power as your backup until we know what is killing the batteries so fast. if the device dies during the update it will brick it. 
    • leave the device connected to the monitor and leave it sitting still power up and tell it yes install the update
    • After the update is completed once again go to the setting and tell it to factory reset (Leave the SD card in the device) It will keep the firmware update but will delete the old backup data and make sure no files interfere with each other
    • Once again power down pull all power sources and leave it for 10 minutes (if you have a old chicken foot you can dance around it and do some mumble jumbo I have found that my middle finger and some choice words about engineers and programmers works better!!)
    • With a fully charged power pack and new batteries power up the device and see what it does>>>>>> If it still acts up take out the batteries and just use the power pack alone to power the device see if it does anything different If taking the batteries out of the device and powering it with a external power pack fixes the problem then you still will want to send it in as it sounds like the battery case has a short in it.

    If this doesn’t fix the issue then yes call ATN for a warranty return
     

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    spectr17
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    thanks willie. I did some of the investigating and checking you posted. I’ll do a fresh update and see what happens.

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    Alan
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    Using internal batteries with any ATN device, is a waste of time. With the X-Sight’s GPS and the WiFi on, the scope draws too much current for ANY battery you can install inside the scope. ATN’s external power pack is rated at 16,000 mAh, or 1.6 Ah. With just the scope and video running, the pack will power the scope for a good 6 hours, non-stop. It can do this because the current draw is within its ratings. The best bet? DOn’t install internal batteries, period!

    And, the power cord shipped with ATN’s power pack is the right class. Other similar power packs have the incorrect power cord, and the scope will receive too low of a voltage due to the incorrect cord.

    There are other issues here, and all of them are answered over on the X-Sight’s users group: http://atnowners.com/board/139/sight-ii 

     

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    LDP
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    I think the x-sight gets a bad rap for this reason. It seems most issues come back to using batteries or incorrect battery packs/cables and poor sd cards. I have only used the atn battery pack and their cord that comes with it and I have had no trouble with run times or issues with glitching. I also made sure to get a good sd card that claims to have a write speed of 95 mb/s. I know there are a few x-sights that are just bad and need replaced but it seems more times than not its related to the power supply be it batteries or a pack and or sd cards.

    The x-sight is one of those accessories that needs to be done just right in order to get the best from it. I understand some peoples frustration with needing to use a special battery or sd card after they have spent the money the x-sight costs. Sometimes thats how it goes. spectr17 I hope you get it sorted. Keep us informed on how this turns out.

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    bdevany
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    Specter17, did you try that update and did it fix the battery life?  I'm having the same issue.

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    intenseaty22
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    I have a question on this subject: Can the scope be powered by an external battery pack like the kind used for recharging cell phones on the go, like Anker etc?

    Thanks 

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    Willie14228
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    Yes, I've done so instead of buying one from Xsight works great I also used my own external light better range and it also ran on it's own battery 

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    intenseaty22
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    Willie14228

    Yes, I've done so instead of buying one from Xsight works great I also used my own external light better range and it also ran on it's own battery 

    Oh, sweet! Thanks. I got one coming soon, older model. I just need basic 20-30 yard shots on Wabbits, maybe mice/rats. 

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