I hate to say this, being on the manufacturer/seller side of this and seeing the claims we have to deal with, but... As several have said, and I hate it for the shipper, but it is the shippers repsonsibility to deliver your package to you. FedEx was contracted by the shipper and it was his responsibility to have it delivered safely to you. The fighting with FedEx should have never been your responsibility. Now, you are saying it wasn’t properly insured, again on the shipper. All of this should have been on the shipper to handle. The worst case too If the shipper is unable to resolve it, and I hate mentioning it because it pisses me off when people do it, is you could have taken it up with your CC company. It may be too late for that now.