About four years ago I found a good deal on a Veteran.22 shorty on EBay. Yeah, I know, I couldn’t believe it either.
The gun arrived and it was perfect, not a mark on it anywhere, I was stoked. I filled it up and loaded a mag and stepped outside, I didn’t even have a scope on it, I just wanted to shoot it, I’ve always heard that they were one of the quietest bull pups on the market.
Well, much to my surprise it was way loud. The previous owner had gutted the shroud for some reason.
I contacted the guy and he swore he received it that way, I kinda doubt that. He offered to send me an LDC adapter for it so I agreed. I put a Donny Tatsu on it and it was very effective, Donny’s stuff is top notch and I highly recommend his products.
I finally decided I wanted the gun whole so I contacted the retailers here in the States to see if I could get the baffles and spacers for it but they seemed like they weren’t interested in trying to help me out.
Back then Taipan had no website so I was stuck. Well, they moved to the Chech and suddenly they had a website with contact info.
I sent them an email asking if I could buy the internals directly from them. I received an email the next day from David Hanusek, the sales manager of Taipan, telling me he was going to add it to the order that was going out out to Utah Airguns in about a month.
A month later, I received another email with a pic of a whole shroud with my name on it. He told me to check with Utah Airguns in about six weeks.
I called them the other day and was told that it was in the store and they would send it out to me. Guys, all I had to pay was the shipping from UA. It cost me $8.39 for a whole new shroud.
keep in mind, I wasn’t asked if I was the original owner, actually David didn’t ask me anything, he just sent me a new one.
I just wanted all of you to know about the outstanding customer service I received from Taipan and David Hanusek. Thank you so much David. Service like that is rare these days.
The gun arrived and it was perfect, not a mark on it anywhere, I was stoked. I filled it up and loaded a mag and stepped outside, I didn’t even have a scope on it, I just wanted to shoot it, I’ve always heard that they were one of the quietest bull pups on the market.
Well, much to my surprise it was way loud. The previous owner had gutted the shroud for some reason.
I contacted the guy and he swore he received it that way, I kinda doubt that. He offered to send me an LDC adapter for it so I agreed. I put a Donny Tatsu on it and it was very effective, Donny’s stuff is top notch and I highly recommend his products.
I finally decided I wanted the gun whole so I contacted the retailers here in the States to see if I could get the baffles and spacers for it but they seemed like they weren’t interested in trying to help me out.
Back then Taipan had no website so I was stuck. Well, they moved to the Chech and suddenly they had a website with contact info.
I sent them an email asking if I could buy the internals directly from them. I received an email the next day from David Hanusek, the sales manager of Taipan, telling me he was going to add it to the order that was going out out to Utah Airguns in about a month.
A month later, I received another email with a pic of a whole shroud with my name on it. He told me to check with Utah Airguns in about six weeks.
I called them the other day and was told that it was in the store and they would send it out to me. Guys, all I had to pay was the shipping from UA. It cost me $8.39 for a whole new shroud.
keep in mind, I wasn’t asked if I was the original owner, actually David didn’t ask me anything, he just sent me a new one.
I just wanted all of you to know about the outstanding customer service I received from Taipan and David Hanusek. Thank you so much David. Service like that is rare these days.
