When I saw the Quadrant target at a Black Friday price advertised here, I bought one. At the bottom of the page they had a base for it. I placed an order for it as well. Darren called me and asked if I was aware that a base came with the target. I was not. They could have said nothing and made an extra $30 some dollars off my mistake, but called me to let me know. By the time I called them back they had closed, but I left them a voice message asking them to delete the item on Monday, and send me a revised invoice, and they did.
That is service above and beyond. I will take that into account on my future purchases and hope you will too.
That is service above and beyond. I will take that into account on my future purchases and hope you will too.