AGD - pellet deal confusion

The wording IS confusing because it's stated slightly differently in two placed. Buy three and the cheapest is free is NOT the same as buy three get one free. Now it could be interpreted as the same I'll give you that but I think any reasonable person who reads buy three get one free is figuring he's getting 4 tins. If they had inserted the the word THEM in there totally different. As in buy three get one of THEM free. All in the details and certainly easy fix. AOA clearly show on their check out invoice separate if you order 4 there is a line item for the four with a price and a separate line for the 5th tin and a price of "0" showing Boys this isn't rocket science and the dealer is at fault. 

Hey everyone! We're glad you enjoyed the promotion, but do want to apologize for the confusion that the language/text has caused. We'll certainly review it with our team to see if we can clear it up, but would love any feedback you have. What do you think makes the most sense? (Caveat: you have to put the tin into your cart that you want free)

A. Buy 4 tins & get the lowest priced tin free
B. Put 4 in your cart and pay for 3
C. Buy 3 get 1 pellet tin free
D. << something else, you pick >>

Also, some of you expressed not getting the discount you thought you should so we'll take a look at that and make sure it's working properly.

Should be buy 4 get one free on what you buy not What the lowest price on other pellets,makes it so you only buy one kind instead of getting different brands and calibers at the same time

A.



Although I would like to buy three and get one of them free. 

I had a similar problem the first time I ordered from Pyramyd. I put three of the same tins in my cart expecting them to send me a fourth and I just got three. I think "Put 4 in your cart and pay for 3" is the clearest. 

In the past I’ve seen some creative deals when it comes to this kind of buy and get one free type of thing. Let me preface this by saying it has nothing to do with the retailers mentioned here. My concern is that when you “buy” 4 you pay tax on 4 then they subtract the price of one after you paid tax on it, that’s what happened to me locally on something that had nothing to do with pellets. With this new internet tax law it can add up over a years time. So I’ll vote buy 3, pay tax on 3, and get one of same or lesser value free. Also I’m not really that “tight” of guy but the first time I had that happen to me I thought what the fill in the blank.

Hey everyone! We're glad you enjoyed the promotion, but do want to apologize for the confusion that the language/text has caused. We'll certainly review it with our team to see if we can clear it up, but would love any feedback you have. What do you think makes the most sense? (Caveat: you have to put the tin into your cart that you want free)

A. Buy 4 tins & get the lowest priced tin free
B. Put 4 in your cart and pay for 3
C. Buy 3 get 1 pellet tin free
D. << something else, you pick >>

Also, some of you expressed not getting the discount you thought you should so we'll take a look at that and make sure it's working properly.

Click to expand...

Buy 4 for the price of 3 (Note: lowest priced tin of the 4 in the shopping cart will be used for the free tin).

Thanks for all of the feedback! We'll take a look and see what we can do to improve how we present the offer. We hope to do a special pellet promotion again!

Dear AGD, I respectfully submit my suggestion: 25% OFF any 4 tins you place in your cart. This way there is little confusion and the customer gets a good deal by getting the average of all 4 tins free, not the cheapest tin in the lot. 

Thanks

Christian