I’ve used many venders over the years some are very good and at the other end some are pretty bad. So this will be my wishlist of how I want a vender to be if they want my business.
1- have an accurate up to date web site where I customer can order and know if what’s ordered is in stock. Some of you have sites that are 20 years behind the times.
2- State your shipping charges up front
3- stop the BS of charging customers for using a credit card that’s a cost of doing business I totally stopped using 1 dealer over this practice.
4- sell items as they come from manufacturer if let’s say a compressor comes from the factory with all the bells and whistles don’t strip them and resell with an up charge. If a rifle comes with 1 magazine don’t charge me again.
5- when something is out of stock when possible put in an approximate date of when expected in.
6- Don’t demand payment in full for items that are not in stock I’ll gladly give my credit card info and charge me when you ship it.
7- ship orders in a timely manner I want what I order in the hands of the shipping company by the next business day if not sooner. Don’t charge me another shipping charge because you had to spilt my order.
im sure there are more things you would like to see from your dealers so add to this post and maybe some vendors will read it and improve there customer service.
i also want to say some dealers I do business with are pretty good they offer free shipping their web sites are great I currently give them the majority of my business
1- have an accurate up to date web site where I customer can order and know if what’s ordered is in stock. Some of you have sites that are 20 years behind the times.
2- State your shipping charges up front
3- stop the BS of charging customers for using a credit card that’s a cost of doing business I totally stopped using 1 dealer over this practice.
4- sell items as they come from manufacturer if let’s say a compressor comes from the factory with all the bells and whistles don’t strip them and resell with an up charge. If a rifle comes with 1 magazine don’t charge me again.
5- when something is out of stock when possible put in an approximate date of when expected in.
6- Don’t demand payment in full for items that are not in stock I’ll gladly give my credit card info and charge me when you ship it.
7- ship orders in a timely manner I want what I order in the hands of the shipping company by the next business day if not sooner. Don’t charge me another shipping charge because you had to spilt my order.
im sure there are more things you would like to see from your dealers so add to this post and maybe some vendors will read it and improve there customer service.
i also want to say some dealers I do business with are pretty good they offer free shipping their web sites are great I currently give them the majority of my business