• Much like Google Reviews - members are allowed to create (1) unique thread for each vendor/manufacturer. You may "edit" your thread at any time to reflect any changes.

What does it take to get the correct part from one of our sponsored vendors?

I have been trying to get a K&L Gen2 trigger guard for a couple of weeks now. I ordered one from Airgun Depot and received the package less than a week later. Excitedly, I scooped up the box, ran downstairs, and opened it up expecting to see my prize. But noo... they sent me a Gen3 trigger guard. Not what I ordered, not what was pictured on their site. So I sent them an e-mail and got an RMA and sent it back. In my e-mail I specifically stated that I wanted the one I purchased that was pictured on their site. So about a week later the doorbell rings again and I have another package on my doorstep. Great I thought its my trigger guard. I took it to the basement got out the razor knife and quickly slit the box wide open. To my amazement, and utter dismay, I had sitting before me a Gen2.2 trigger guard not the Gen2 pictured on their site that I ordered and specifically requested. Grr... So I waste more time and gas and get another RMA for a refund this time and drop this one off at one of the many the FED-X sites.

Still no refund still no trigger guard what's up Airgun Depot?

So I decided to order the trigger guard from Pyramyd Air, even though it was $10 more there, since they pictured the exact one I wanted on their site as well. I ordered and a few days later the doorbell rings and there it is once again on the doorstep. Grabbed it up and took it to the kitchen and cut the box open expecting to finally find the Gen2 trigger guard I ordered. $%@#!! was sent a Gen2.2 even though once again I had specifically stated, in my order, I wanted the one advertised in the picture on their site and nothing else was acceptable.

Three times they sent me the wrong trigger guard and even when I stated it must be like the picture on your site, which pic is of the correct unit on both sites, I received something different!

So by chance I found one in the classifieds but I was a couple of hours to slow on the trigger and it sold. Grrr...

Poor Poor me in the first world. ;^) Crying a waterfall emoji x 4 font size 22 NON ENGLISH CHARACTERS PROHIBITED