Vortex Optics... A+

[Tominco]

I returned a pair of Gen 1 Diamondback binoculars that I was having issues with. Some of the rubber had come unglued and split. The eye cup adjustment had seized and bent as well as the eye cup rubber breaking loose while I was trying to get the adjustment to work. 
I printed out the online form and filled it out. Packed up the bino's and shipped them out. I never heard a word from Vortex. I just received a box in the mail a few weeks later with my refurbished binoculars looking like new! They also included a Vortex decal. (I like stickers!)
Thanks Vortex!
Tom

 

[Brian10956]

I have lots of Vortex products they are a great company to deal with and their customer service is excellent. I just wish they had a larger selection of scopes that were more suitable for air rifles. The parallax focus on most of their scopes just isn’t close enough. I’d like to see it down to 10-15 yards. Also I’d like to see more FFP in the lineup.

 

[az4946]

Vortex optics are IMO, the best optics for the money. Their unconditional warranty is awesome, and customer service is great. FYI- they also offer great discounts to Law Enforcement and Military. Their top end line of optics are hard to beat, especially if you're able to receive the discount.