Thought I needed to give a shout-out to the guys at Utah airguns.
I purchased a large (to me) order of pellets recently from them, and after some crazy shipping problems (fedex sucks!), they were finally delivered today. After opening the box which had a HUGE fragile sticker on it, I found that one of the tins was badly banged up. Honestly, I was pissed! It wasn’t at Utah, it was at fedex, because the way these things were packaged, they must have football thrown them in the truck to cause this kind of damage. Anyway, a quick email to Utah air guns with this picture linked, and within an hour, I received a shipping notification that another tin was on the way. No arguing, no claim forms to fill out, just an email.
thanks to their outstanding service, I will be purchasing all of my airgun supplies from them from here on out.
Fantastic job guys! Keep doing what you’re doing!!!
I purchased a large (to me) order of pellets recently from them, and after some crazy shipping problems (fedex sucks!), they were finally delivered today. After opening the box which had a HUGE fragile sticker on it, I found that one of the tins was badly banged up. Honestly, I was pissed! It wasn’t at Utah, it was at fedex, because the way these things were packaged, they must have football thrown them in the truck to cause this kind of damage. Anyway, a quick email to Utah air guns with this picture linked, and within an hour, I received a shipping notification that another tin was on the way. No arguing, no claim forms to fill out, just an email.
thanks to their outstanding service, I will be purchasing all of my airgun supplies from them from here on out.
Fantastic job guys! Keep doing what you’re doing!!!