There is a tiny valve inside of the tank I believe it is called a check valve. This is the valve that allows air to pass-through from the pump but prevents the air from flowing backwards. I think but I’m not 100% certain that if that check valve is over tightened it may cause the situation that you have and it should be very easy for you to fix.
It entails degassing the gun, removing the tank (use care doing this step to prevent o ring damage - a slow twisting motion is the way), Unscrew the end of the tank to access the check valve. Then use an Allen key to loosen that valve a tad. If you over-loosen it you’ll end up with air leaking at the fill port.
To do any of this you will want to watch a couple of videos there are some on YouTube showing each of these steps.
You might also have the best result sending the gun back in for warranty repair in case someone gives you a hard time if you try to fix it.
My experience trying to deal with some of these issues with these guns was not good. For example on the two .357 max guns I tried (and returned both) the check valve did not have the hex nut shown in the videos but a flat head nut, very soft metal that I found impossible to adjust. I have a bottle adapter that does have the hexnut on the check valve and that one is easily adjustable I don’t know why they didn’t use that on the HP Maxx guns that I had.