So I will start this off by saying that, neither of my Evols I got new from a distributor, my hps went through who knows how many owners and my mini , 3 owners.
From a manufacturer stand point , Tom owes me nothing. From a consumer stand point, I can't really expect anything from him.
If you were to watch all of this as a fly on the wall you'd think I just purchased both rifles from him.
When I got my hps , I had messaged Tom on a competing forum before HAM forum existed and he immediately got back to me, detailed, thoughtful responses with the info I was looking for. I thought that was stand up, also responded to a friend of mine about magazines and lighter ammunition and how to remedy some jamming issues, I know he had them send the mags in so he could remedy this for us, my friend did not get his Evol new either...
Come to my mini, I messaged Tom last week on Thursday about how my Mini came with a bent pellet probe. The mini I got 4th hand. After a few back and forth and 34 minutes of time, Tom had a tracking number for me and very detailed instructions on how to replace it. The probe showed up yesterday, 2 , TWO!!! business days later I had my new probe, extra probe orings, and a cool AAA patch.
Here is the kicker and not sure if I should say this. Tom did not ask anything from me for this. He just supported his product. Totally blew me away. I can't really say much more without sounding like I'm kissing his rear but I can say that my 3rd Evol will be a new purchase and it will 100% happen.
Anyways
Thanks Tom, I really appreciate it.
She back together and shooting lead again!
From a manufacturer stand point , Tom owes me nothing. From a consumer stand point, I can't really expect anything from him.
If you were to watch all of this as a fly on the wall you'd think I just purchased both rifles from him.
When I got my hps , I had messaged Tom on a competing forum before HAM forum existed and he immediately got back to me, detailed, thoughtful responses with the info I was looking for. I thought that was stand up, also responded to a friend of mine about magazines and lighter ammunition and how to remedy some jamming issues, I know he had them send the mags in so he could remedy this for us, my friend did not get his Evol new either...
Come to my mini, I messaged Tom last week on Thursday about how my Mini came with a bent pellet probe. The mini I got 4th hand. After a few back and forth and 34 minutes of time, Tom had a tracking number for me and very detailed instructions on how to replace it. The probe showed up yesterday, 2 , TWO!!! business days later I had my new probe, extra probe orings, and a cool AAA patch.
Here is the kicker and not sure if I should say this. Tom did not ask anything from me for this. He just supported his product. Totally blew me away. I can't really say much more without sounding like I'm kissing his rear but I can say that my 3rd Evol will be a new purchase and it will 100% happen.
Anyways
Thanks Tom, I really appreciate it.
She back together and shooting lead again! Last edited:
