Ordered a $400 bipod from them and instead of shipping it to the U.S., they decided to ship it to a third world country in AFRICA!!! Emailed them twice and received no replies. I used their online complaint form to reach out (twice), and they never bothered to reply.
So I had to contact my credit card company to initiate a chargeback, since UPS requires the shipper to resolve the mistake and I wouldn't have a chance in hell of getting the bipod in any reasonable amount of time if Krale othered to intervene. Utterly ridiculous and unacceptable!
I don't know what their deal is now. I had ordered some pellets from them before without issue, but they really dropped the ball and showed their true colors on this one.
So I had to contact my credit card company to initiate a chargeback, since UPS requires the shipper to resolve the mistake and I wouldn't have a chance in hell of getting the bipod in any reasonable amount of time if Krale othered to intervene. Utterly ridiculous and unacceptable!
I don't know what their deal is now. I had ordered some pellets from them before without issue, but they really dropped the ball and showed their true colors on this one.