I had an actual conversation with him on the phone and he still got my order wrong. I will never darken his doorstep again.
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- Much like Google Reviews - members are allowed to create (1) unique thread for each vendor/manufacturer. You may "edit" your thread at any time to reflect any changes.
Talon Tunes - Misunderstanding
- Thread starter heavy-impact
- Start date
@thumper I’ve been reading about issues members have posted going back a couple of years. There are plenty of posts detailing a variety of them. All of them can’t possibly be related to legitimately missed emails when other complaints have nothing to do with emails. Things like that are where I draw the “use your discretion” line. Honestly it’s the mixed bag of complaints kept me from even considering shopping with the company, BUT posts like this one lets me know that it’s a possible mixed bag. Something I can say about @heavy-impact is that I believe that I can count on him to share his perspective openly and honestly. I value his input. Others chiming in on this thread could’ve started their own threads detailing their experiences. A few may have already.
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Bought 5 guns $1400 plus. 3 taipan veterans, Vulcan 3, maverick compact. Last 2 years. No issues.
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I really don't think so .. I made a write up about my experience.. with something that was supposedly to take a month..and a year passed by... but it was deleted...a lot of people very happy with his service..good for him..
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I can only speak for my experience. If someone does me wrong I will say so no matter the cost. If I feel like I'm wrong I will say so no matter the cost.
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I've had both experiences with Tony so far. When I inquired about a Vulcan 3 replies were quick and phone call during the order was professional. Had regulator issues with the Vulcan and emailed twice about it and got no reply. It is still under warranty and hoped to get it fixed. I ended up replacing the reg with a Lane.
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How in the world did you get five of those guns for 1400.00 dollars ? The vulcan 3 is more then that.
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And why wouldn't they be? Or are we supposed to immediately assume the worst about everyone all the time?
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No! But think of it this way. If you continue to hear negative comments about a person or business, you tend to shy away. Some of that may be due to some customers you simply can't please. And yes, no one is perfect. But you have to look at the track record. There is a pattern here. And when you've been burned a time or two with the same person/dealer, you simply choose not to get burned again.
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The way to think about it is one man can poison an enormous pond by just running his mouth on the internet.
I have dealt with Tony on a number of issues over the past seven or eight years never had the slightest problem, nothing but good service. That should cancel one attempt by someone to piss in the pond don't you think?
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And if you read what I wrote, you would find I didn't say "one" person. I said there is a pattern.
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I have only had good experiences with Tony and Talon Tunes. Be it a $2000 sale or just $50 woth of small stuff.
I do prefer to buy local and am fortunate enough to be within driving distance of a good airgun shop, but sometimes that shop just cant help mr, so Tony has been my second choice.
I do prefer to buy local and am fortunate enough to be within driving distance of a good airgun shop, but sometimes that shop just cant help mr, so Tony has been my second choice.
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Tony , has always been great to deal with for me... call the guy and talk directly to him. Sometimes emailing isn't always the best way to do business .
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i have bought from Talon and got exceptional service , fast delivery and no problems , hard to believe all the complaints .
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There just is no substitute for a phone call. I know email is convenient but in m opinion it is the most impersonal and worst form of communication in use today.
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