Again, you did not read back and presume that the issue was mistake in not following the 4th version of the guide.....
I got mostly pissed when they tried to explain the first querry away with BS (email, which I relater shared here, after Nicole started quoting from it).
If you really cared, you can read back and find out what it was. I did not just go-off at them.
If you dont care read back and find out what it was, then please stop giving unsolicited advice. You'd do yourself a favor if you learnt to see the full picture before making opinions. You will for sure stand a greater chance in getting people to care about your opinion and an advice