Im also a shipping manager. NEVER order 2 day sgipping on a Friday. Pick up day does not count as a shipping day. Weekends and holidays dont count (yes they will move and scan pacakges but they dont count for guarantee delivery) so Monday is condsidered day 1. It is what it is. The shipping companies are in this to make money and will gladly charge you a lot extra for Saturday delivery. We would get so many complaints and claims filed that we had to eliminate our express offerings. Unfortunatly this is something beyond PAs control. And yes it sucks that you dont get the service you paid for and perhaps PA should explain this a little better on their website, but according to UPS your package will arrive in the promised time frame.
Please explain? I've already shown my ignorance as to how shipping works.
PA advertises that orders placed before eithe 11AM or noon will ship same day, my order was placed well before that time. UPS picked the order up on the day it was placed. Throw out the weekend, that leaves my order leaving on Monday. My thinking is that it should arrive Tuesday afternoon, not Wednesday. It looks like I need to adjust my reasoning.
Thanks, Justin