Pellet order gone wrong, need opinions.

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ChrisG

Member
Oct 31, 2020
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Ridgecrest, Caifornia, United States
Alright everyone I have a situation here. I recently received a large order of Pellets 63+ tins. Every tin was dented or crushed during shipping, some pretty badly. Not the best packing job to be honest.

I bought these to resell and with the dented and crushed tins that's not an option.

The other issue is the seller did not get insurance on the package. $600+ order and no insurance. Don't know if the insurance would even cover something like this since damage was caused mainly by the packing job?

So what would you do in this situation? I don't need these personally and now don't really know what to do? Any suggestions or help would be appreciated.
 
I assume it was not a vendor but a private classified sale? Regardless, you need to contact the seller and explain the damage which you believe to be caused by insufficient packaging. Hopefully they are standup and refund your money. If not, then you will have to lick your wounds and decide how best to cut your losses such as sorting pellets and selling them at a healthy discount. 
 
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Well, first I wouldnt of told people you were going to resell them to profit from a shortage, that can piss people off. Hopefully Im wrong there. But yes just contact the seller stating you wont accept them.
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What I do with the Pellets after I purchased them shouldn't make a difference? I buy in bulk to keep the prices down on my end. If they think they can make more by selling individually they have the opportunity as well. They offer the prices I buy the product. 
 
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Well, first I wouldnt of told people you were going to resell them to profit from a shortage, that can piss people off. Hopefully Im wrong there. But yes just contact the seller stating you wont accept them.
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What I do with the Pellets after I purchased them shouldn't make a difference? I buy in bulk to keep the prices down on my end. If they think they can make more by selling individually they have the opportunity as well. They offer the prices I buy the product.
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Amen. If anything, breaking the lot up and reselling offers an opportunity for others who don't want to shell out $600 in one go to get in on the action. Hope this works out well. I'm always willing to gamble on a dented can - usually the pellets are just fine.

GsT
 
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I had a similar situation recently; albeit on a smaller scale (8-9 tins).

Tominco pellets.1620672002.jpg


When I contacted the (AGN member) seller, his response was he'd posted too cheap an asking price anyway, and offered no remedy other than suggesting I could separate styrofoam dust and particles from pellets with vacuum or water. Of course I'd already considered the vacuum option; and the water suggestion would be laughable was it not so INSULTING.

I decided to not leave negative feed-back on the seller; a decision I sometimes (still) question, but chalk up to being the bigger man.

Your situation is egregious enough that I'd suggest you DO leave negative feed-back if the seller doesn't agree to other remedy.
 
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Well, first I wouldnt of told people you were going to resell them to profit from a shortage, that can piss people off. Hopefully Im wrong there. But yes just contact the seller stating you wont accept them.
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Oh you are not wrong here..read my comment above. Its call scalping. They are the worst during covid time. Glad I wasn't the only one notice this. Lol.
 
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The question i wanna know is, why are you scalping? Pellets are already low is stock and hard to find. Yet you buy over 60 tins to resale higher price to make profit. Thats call scalping. During this time of covid too many scalpers trying to screw others. Smh
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Call it what you want. You have an opinion and are entitled to it.

So the vendors that buy wholesale and mark up their products are scalpers? Please explain to me the difference? There is none. That's how retail businesses make money.
 
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Well, first I wouldnt of told people you were going to resell them to profit from a shortage, that can piss people off. Hopefully Im wrong there. But yes just contact the seller stating you wont accept them.
Click to expand...

Oh you are not wrong here..read my comment above. Its call scalping. They are the worst during covid time. Glad I wasn't the only one notice this. Lol.
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To all those people who sold me old stock at triple the price marked on the tins(gotten tins marked $4.50) and I paid $12-15 a tin. How dare you, you're just a scalper. You should be ashamed and stop living. Same goes for you vendors who mark their products up. How dare you try and make a profit.
 
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Contact whoever sold them to you and show them pictures and request to return them. Since its person to person, I dont think they should be punished and have to refund you $600 and also be out the pellets... I think you guys should just do a return, he keeps his damaged pellets and you get your money back... then both of you are out of this situation with exactly what you had in it, minus the sellers shipping costs both ways of course... which is his fault for bad packaging it sounds.



Seems like the most logical thing to do IMO. The seller has the responsibility of ensuring the item gets to the buyer in the same condition it was sold as, so the seller takes full responsibility here and will be stuck with a bunch of damaged pellets as a result. 
 
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Contact whoever sold them to you and show them pictures and request to return them. Since its person to person, I dont think they should be punished and have to refund you $600 and also be out the pellets... I think you guys should just do a return, he keeps his damaged pellets and you get your money back... then both of you are out of this situation with exactly what you had in it, minus the sellers shipping costs both ways of course... which is his fault for bad packaging it sounds.



Seems like the most logical thing to do IMO. The seller has the responsibility of ensuring the item gets to the buyer in the same condition it was sold as, so the seller takes full responsibility here and will be stuck with a bunch of damaged pellets as a result.
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I am totally down with this option. I don't want anyone to think I'm trying to get over on them in any way.
 
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