I’ve never ordered from them before, I can save a good bit on the scope I’m going to order thru them I guess what I’m asking is are they reliable?
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Optics planet Yes or No
- Thread starter vinny
- Start date
I have ordered several items including scopes the thing is if you want the items in a timely fashion you need to pay for it. If you have any problem they are very good at correcting the issue. So with that being said yes! Hope that helps
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G
Guest
Guest
I’ve ordered from them before and had no issues with a long wait. The only issue I had was the bright white box left on my porch with the names and logos of all the high end brands printed all over the box. I’m surprised it was still on my porch when I got home from work. I think maybe you can pay extra or request plain packaging.
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I ordered a Hatsan TactAir air compressor from them a few months ago.
Had a few issues placing my online order. Some of it was my fault and some of it was very bad communication from them concerning what I was doing wrong.
The start of the issue was they would not ship to different address then the billing address on the credit card. I have a PO Box but have packages sent to my work. I’ve never had this issue before.
They responded to me using standard basic pe written messages. So in short you don’t deal directly with a costumer service rep.
they canceled my order once. TellIng me I needed to use PayPal. Then there were issues with that. It seems to me that their system is so automated. It is not user friendly.
then add the COVID issue. Adds time to shipping your stuff. I think it took about a month to actually get my order placed.
So to be fair. Some of the issues were on my end. But dealing with automated computers. And generic responses. There was no help or anyone to explain to me what it was I was doing wrong.
Had a few issues placing my online order. Some of it was my fault and some of it was very bad communication from them concerning what I was doing wrong.
The start of the issue was they would not ship to different address then the billing address on the credit card. I have a PO Box but have packages sent to my work. I’ve never had this issue before.
They responded to me using standard basic pe written messages. So in short you don’t deal directly with a costumer service rep.
they canceled my order once. TellIng me I needed to use PayPal. Then there were issues with that. It seems to me that their system is so automated. It is not user friendly.
then add the COVID issue. Adds time to shipping your stuff. I think it took about a month to actually get my order placed.
So to be fair. Some of the issues were on my end. But dealing with automated computers. And generic responses. There was no help or anyone to explain to me what it was I was doing wrong.
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they have a great return policy if your optic does not work out. primary arms, optics planet, and amazon all do
same as others, i've had shipping take a while (before covid too). seems like a crap shoot like buds on how soon you will get your package shipped
same as others, i've had shipping take a while (before covid too). seems like a crap shoot like buds on how soon you will get your package shipped
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I ordered a Hatsan Spark compressor from them earlier this year, before covid. It was shipped very quickly and arrived quickly, although to be fair I'm about 2 hours away from the warehouse.
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I’ve order several scopes and gear from them with zero issues. I found with some items if you call in an order I got an even better discount that was not advertised.
John T
John T
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Yes good company and you can talk them down a couple hundred or so i got 300 off my nightforce
Brand new no refurb or display model
Brand new no refurb or display model
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Don’t just order online... Call and talk to someone, they cut the price from their online price for me as well.
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Never had a problem in years of buying from them.
Also, NO problems in shipping times...as long as they have the item(s) in stock..! It's your responsibility to look on the website (there's a line that says the quantity on hand!) or ask about the current availability of what you are buying and about what date it may ship on.
Mike
Also, NO problems in shipping times...as long as they have the item(s) in stock..! It's your responsibility to look on the website (there's a line that says the quantity on hand!) or ask about the current availability of what you are buying and about what date it may ship on.
Mike
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I order alot from them. They will also price match other dealers. Just give them a call. They will ask for a link to the better price and even give you a discount on top of it. Can't beat that.
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I've ordered several high end scopes from them (Sightron SV) and haven't had a single issue. Usually arrives in about 6-10 days.
Crusher
Crusher
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I've ordered several scopes from them, had to return one, had no problems with one exception. I thought I selected a type of expedited shipping, but it was the type that is a combination of UPS and USPS. It was delivered to the PO in a timely manner, but then if fell in the postal black hole. Had I not been expecting a quick delivery, it wouldn't have been a problem. I think it took 10-12 days. With the additional safety restrictions in place now, I would select expedited UPS shipping only. Since that episode was partly my error, I can't be too hard on them, otherwise very good service.
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Same here. Reputable. I have ordered a couple scopes, no issues. I ordered a spring gun press that the box was damaged, was poorly packaged, but they made it right. The last thing I ordered was a backpack for my Taipan, IT TOOK 4ever to arrive. Covid isn’t their friend for sure. But the item did arrive and was perfect.
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I have purchased several high end scopes from them and have been happy with their service. One scope was back ordered from Japan for about four months but that was made clear before the purchase and they did a good job of updating me during the wait.
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Yes. Lost track of all of the stuff that I have ordered over the years, never had a problem.
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