Today I received my first order from North East Airguns. I read up on the company, read their first post after they became AGN sponsors, looked into the business filling and owners, and decided to give this startup company a shot. Their website looks good and is easy to navigate. I placed a pellet order and it arrived a day ahead of the estimated delivery date. That’s always a plus. The outside of the box looked good upon arrival, not too beat-up - no rips, tears, or crazy dents.
Upon opening my parcel there were a couple of layers of bubble wrap on top.
When I removed the first layer of bubble wrap I noticed an open tin and loose pellets dispersed on top of the bubble wrap beneath the tins and in the corner of the box. This was the only tin in the order without the red tape used seal it and it has a funky ring of some sort of glue residue visible where the tape should be. I have several empty JSB tins and tins that I’ve unsealed and resealed multiple times until empty and they don’t look like this. Minuscule issue, but strange nonetheless. Thankfully I didn’t notice any badly damaged pellets from the open tin.
I also observed the loose packaging of the tins within the box. There was significant unused space within the box that could’ve been filled with packing paper or some sort of medium to act as a cushion/buffer. I emptied the packing medium and examined my other tins. Only one was dented and it was loosely packed in the box. Nothing major. I didn’t open any sealed tins or boxes to inspect the ammo, but I think the contents should be ok considering how the loose ones look.
This is beneath the first layer. The sheet of white foam is between the top and bottom layer.
The second layer
The dented tin and the tin that came open in transit (w/tape residue around the tin). The rest look great.
This is an honest assessment based upon my first order and experience with North East Airguns.
All-in-all I would relate my experience as follows:
Online Shopping experience - 10
Order processing time - 10
Email communication - 10
Shipping time - 10
Shipping Options/Prices - 10
Packaging - 6
Overall impression based upon my first order - 8
I prefer to order from a small American startup, especially an AGN sponsor, as opposed to an overseas company so I think North East Airguns is worth looking into. I do realize that this is a new business that isn’t fully staffed. I believe that I read that it’s operated part-time by two people and some of the brick-and-mortar store hours are by appointment. The packing issue can be easily remedied by speaking with someone about it, so I don’t see this as a huge issue. I may reach out to them to discuss it.
In conclusion - would I do business with North East Airguns again in the near future? Certainly, unless I open my other tins and boxes and see something horribly deformed or wrong. I encourage other AGN members to checkout their site, merchandise, and shop with them.
edit: corrected typo
Upon opening my parcel there were a couple of layers of bubble wrap on top.
When I removed the first layer of bubble wrap I noticed an open tin and loose pellets dispersed on top of the bubble wrap beneath the tins and in the corner of the box. This was the only tin in the order without the red tape used seal it and it has a funky ring of some sort of glue residue visible where the tape should be. I have several empty JSB tins and tins that I’ve unsealed and resealed multiple times until empty and they don’t look like this. Minuscule issue, but strange nonetheless. Thankfully I didn’t notice any badly damaged pellets from the open tin.
I also observed the loose packaging of the tins within the box. There was significant unused space within the box that could’ve been filled with packing paper or some sort of medium to act as a cushion/buffer. I emptied the packing medium and examined my other tins. Only one was dented and it was loosely packed in the box. Nothing major. I didn’t open any sealed tins or boxes to inspect the ammo, but I think the contents should be ok considering how the loose ones look.
This is beneath the first layer. The sheet of white foam is between the top and bottom layer.
The second layer
The dented tin and the tin that came open in transit (w/tape residue around the tin). The rest look great.
This is an honest assessment based upon my first order and experience with North East Airguns.
All-in-all I would relate my experience as follows:
Online Shopping experience - 10
Order processing time - 10
Email communication - 10
Shipping time - 10
Shipping Options/Prices - 10
Packaging - 6
Overall impression based upon my first order - 8
I prefer to order from a small American startup, especially an AGN sponsor, as opposed to an overseas company so I think North East Airguns is worth looking into. I do realize that this is a new business that isn’t fully staffed. I believe that I read that it’s operated part-time by two people and some of the brick-and-mortar store hours are by appointment. The packing issue can be easily remedied by speaking with someone about it, so I don’t see this as a huge issue. I may reach out to them to discuss it.
In conclusion - would I do business with North East Airguns again in the near future? Certainly, unless I open my other tins and boxes and see something horribly deformed or wrong. I encourage other AGN members to checkout their site, merchandise, and shop with them.
edit: corrected typo