Hey guys & gals, I’m kinda wanting to vent a bit and see if I’m the only one that’s had problems from these gun company’s. First company was Gamo Usa I placed and order with them for the TC-:35 I placed the order a week and half before I was to go big bore hunting. Before I ordered the Tc-35 I double checked to make sure it was in stock and that I would need it by a certain date. I would pay extra shipping charges if need be. Well after a few day I was calling looking for my tracking number which should of been sent. When I finally got the chance to talk to someone who knew what they were doing. I found out the gun was still in there warehouse. I again asked if i would receive it by the time in which I needed it. I was told no problem. Well two more days past I still don’t have a tracking number so I call Gamo Usa again. To find that it still hadn’t shipped this time due to weather conditions. I told them it should of been sent out there reply was they were short handed. So at this time I’m a little hot. So they tell me they would overnight it to me. I agreed to that. The next day still nothing. After notifying FedEx about my order they tell me it got left off the plane that it would be the next day now. I call Gamo to let them know what I found out. All they said was well at least you’ll have it tomorrow. That wasn’t the point. Now I missed out on the trip I paid ahead of time for why? Because I didn’t have a gun. Terrible customer service. So when I finally received the gun it wasn’t at all what the picture and description was. It was listed with a barrel length of 14.96 this gun looked like an elephant gun with its 27 in barrel. The shroud the covered the barrel had little holes in the picture to look like it was for cooling of the barrel. I know that it actually wasn’t need but I thought it looked tough like that. But guess what that 27 in shroud looked plain. So I called to see why I didn’t receive what they advertised. I was told they would have to get back to me on that. Two days later they did get back to me and told me that the model they had listed is an older model and I receive the new model and they will update their page. Next problem I feel the air up in it fire three shots and the check valve stayed open in the air leaked all out. I called Gamo explain the problem told him I can send a video to them and show them what was happening in hopes they would send me a new bottle with a check valve included . They told me I would have to send a gun back for their gunsmith to work on it and the timeframe is anywhere from 4 to 6 weeks and getting it back. Something so simple they could’ve had fixed by sending me a new one and I could’ve sent them back the damage part anyway would’ve been over with. Their customer service sucks so I sent the gun back for a full refund. Next I shopped around looking for a new gun oh by the way it took me two weeks to get my money back. So I was shopping for a new gun and I decided to go with Benjamin Bulldog 357. Contacted Arizona Airguns I explain to them the problems I just went through with Gamo USA in hopes we wouldn’t have any problems. Ordered the gun and ammo was told it would be shipped out on Wednesday and I will have it by Friday I received a tracking order on Wednesday things are looking good. Friday comes and I do not receive my order. Saturday morning I’m notified by UPS that it is at their terminal in Kannapolis North Carolina. I live 2 miles from there so I drove up there to get it otherwise it wouldn’t been delivered until Monday . Way off on the delivery date again here this is a new company now. When they go and get my package they come out with a box a small box. And told me that was all I had so I received pellets for the Benjamin Bulldog and no gun . I got on the phone right away and contacted Arizona Airguns to see what is going on. I sat on hold for 52 minutes when they finally answer they didn’t have any answers to where my gun was or what was going on. I was told I have to wait till Monday for the manager to come in so they could discuss what happened. So here I sit again problems after problems kind a looks like I wasn’t meant to have a big bore gun. It’s a shame Customer Service is not what it used to be. I will say I dealt with the pallet store, and purchased the avenger 25 caliber through them about eight months ago they were phenomenal and Customer Service shipping it out everything. Does anybody else have problems like this? Now I guess on Monday I’ll figure out where the gun is and if I decide to get my money back I’ll probably have to wait a week or two they have no problem taking the money off my car though . Just giving everybody a little FYI on places you might think about before shopping with them I’ll keep you informed what happens on Monday