I purchased a Yong Heng pcp air compressor from Walmart.com in August 2021 and bought the $34 - 3 year warranty. I intentionally bought it from Walmart.com because they are one of the only authorized Yong Heng dealers which also offered a optional warranty plan.
Today, Feb 5 2022 the Yong Heng died after only 3 total hours of 15 mins on/ 15 mins off.
I started to file a online warranty claim with Allstate. Then learned that I'm still under the 1 year warranty with Yong Heng. The problem I had, was that could not find any Yong Heng contact information online to claim warranty work.
I started a chat session with Allstate and gave them all the details of the warranty claim. Allstate, also could not find any warranty contact information for Yong Heng. And to my surprise, the Allstate chat agent said that he will process a complete refund and I can keep the broken unit! The refund will be in the form of a Walmart gift card. No contact with Walmart, or Yong Heng! Best $34 I spent in a long time. The only drawback is that the Walmart gift card is only valid at Walmart or Sams Club. No problem for me.
I learned my lesson with Yong Heng and won't by another. I will likely make the repairs myself and use it as a back up.
Go Allstate!
Rod in San Francisco
Today, Feb 5 2022 the Yong Heng died after only 3 total hours of 15 mins on/ 15 mins off.
I started to file a online warranty claim with Allstate. Then learned that I'm still under the 1 year warranty with Yong Heng. The problem I had, was that could not find any Yong Heng contact information online to claim warranty work.
I started a chat session with Allstate and gave them all the details of the warranty claim. Allstate, also could not find any warranty contact information for Yong Heng. And to my surprise, the Allstate chat agent said that he will process a complete refund and I can keep the broken unit! The refund will be in the form of a Walmart gift card. No contact with Walmart, or Yong Heng! Best $34 I spent in a long time. The only drawback is that the Walmart gift card is only valid at Walmart or Sams Club. No problem for me.
I learned my lesson with Yong Heng and won't by another. I will likely make the repairs myself and use it as a back up.
Go Allstate!
Rod in San Francisco