The best thing a pcp owner can do when sending their gun in for service,is to be completely honest in exactly, I mean exactly what was done to the gun. The whole “I’m not sure what happened, it was working for a second then not working” doesn’t work. These tech’s aren’t stupid. If it means owning up to a fault that would cause you to buy a part or two, then own up to it. What’ll happen is warranties will slowly be chiseled at on what exactly get warranted, and warranty time frames will be shortened.
Its funny how some folks claim ignorant. Funny story, and I won’t name names, but a wildcat was sent to a friend to tune up. The owner said he DOESNT KNOW WHATS UP. When my friend gets the gun and goes to remove the stock, he finds the action almost cemented to the synthetic stock, as someone tried doing a glass bed job but didn’t know what they were doing. Stock was ruined for sure, and a lot of extra work went in to cleaning the underside of the action and air tube. When my friend called the owner to ask about the bed job, of course it was blamed on the previous owner, lol.
i once worked on a wildcat that the owner said was super accurate. I get the gun and at 30 yards I can’t hit a 10” x 10” pellet trap. I stick a large cardboard backer to find out how off the sights are at(Hawke sidewinder, 6-24 x 50) and it’s 18” above the trap and to the left. Next shot 16” low and to the right. I call the guy, and he now says, well, it was starting to shoot squirly before he packed it up to send to me.
come to find out, the Shogun moderator had signs of clipping really bad, and whoever installed the scope from the vendor(that he paid for this service) on the FX no limit mounts he raised up the front mounts, and left the rear mounts flat.
i want to make it clear I’m not accusing anyone of falsifying info or keeping the truth under wraps on this tread. Just want all to know that these technicians at the Airgun vendors, are wise as to what’s up. It truly sounds like the OP got a lemon, which happens from time to time, with all things mechanical.