Krale shipment held up

[bdzjlz]

I appreciate all of the thoughtful surprises, and I agree with all of the stated observations and positions.

My only point is that after being “spoiled” by several lightning positive experiences, don’t expect them to all be that way.

 

[Zombie]

I bought a regulator on the Huma air website, it arrived so fast that I couldn't believe it, on the same day I bought some things on ebay and they still haven't arrived

 

[bdzjlz]

Rifle finally arrived this morning. The integrity of the exterior box was totally destroyed. The interior Weihrauch box had been ripped open instead of utilizing the pull tabs, and the muzzle was sticking through the end of the box by about 3 inches. The rifle appeared to be ok but I will not go through this again.

 

[Hateful McNasty]

They need to put a sticker/ tape on the box that says " your tax dollars working hard for you''

Then it does look like one of my common everyday ups delivered box condition. ( Yours at least dont have the forklift tire tread seal of approval on it)

 

[JimD]

I'm glad it got there but sorry it is in such a state. Does the tape say it was unpacked by customs? I still think they are the most likely culprit in my delayed shipment last year. The story was the shipping invoice was missing but it was there on the box when it arrived at my house. I really doubt it got placed there by anybody other than Krale. My guess is customs wanted to hold up the shipment because it was an airgun and UPS didn't want to argue with them or didn't bother to look themselves.

Kind of different subject but if you haven't seen the governor of Arkansas response to last nights speech I would definitely listen to it. I think she did a great job.

 

[maxtrouble]

I had a similar experience with my second rifle from Krale. Even with all the abuse suffered, the rifle was fine. I hope yours works out the same!

 

[Bam86]

Glad you finally got it. Hope it’s t still in good shape. Should be another good little project for the winter.

 

[AirNGasman]

Suffice to say already inefficient/totally incompetent U.S. 'bureaucracies' haven't improved much in the last couple years; and Krale is the most extreme polar-opposite example of supreme efficiency by which to compare them.

Welcome to "the New Normal".

 

[jkingrph]

That is horrible. I have been lucky with my three Krale orders, outer boxes severely damaged, but inner, factory HW boxes ok. Krale needs to educate their shippind dept to COMPLETELY wrap the factory box before inserting it into an outer shipping box, Mine only had a narrow band of bubble wrap around the middle of the factory box, so it could pivot back and forth a little like a pendulum .

As for shipping times, I have a couple of small leather pouches coming, I hope, from the UK, that were shipped via their Royal Mail on Jan 11, and according to tracking have not yet left the local post office there, today Feb 8, due to a hack on the mail system there.

 

[jarmstrong]

"US Custom and Border Protection
examined by"
is what the green tape says,,, your tax $ at work,,, government limbo hole,, clean up , in aisle 666

 

[rangur1]

This was all US customs. They tore apart a pellet shipment on me once from Either HUMA or Krale. Had a dented tin and half of that tin rolling around the box with the same crap tape job. They probably had UPS send it back for customs clearance. Sucks. Every once in a while customs flags a shipment. My friend ordered a gun from Krale and it arrived without incident. Hope gun is undamaged.

 

[outdooorgb]

That sucks... Krale sent me an H97 in January, three days and perfect condition, box and internals. Sounds like some folks with bad attitudes got in the way.

 

[terrykuz]

I hope you enjoy it, and can forget about the fiasco

 

[JimD]

I order stuff from AlliExpress too but so far only inexpensive items. It takes about a month for the shipment to arrive but it has never to my knowledge been held up or unwrapped or anything. Wonder if it is the small dollar value or preferential treatment for shipments from China. A few shipments from Carm have gone smoothly too, however.

 

[tkerrigan]

I ordered a PP750 from Krale and it was held at customs because the ups label had airsoft in very small letters printed at the bottom of the label. It was held because the end of the barrel wasn't orange. Three months later after $50 and two appeals I finally received it. If you order a pellet pistol it would be good to ask Krale to cross out the airsoft part of the label. Regards, Tom

 

[Hateful McNasty]

Pretty sure they reach in to a hat and pull a random and your invoice unlucky was the one .. like sealand containers they walk down the rows of them and just go " this one' then grap up the tickets and bolt cutters . Then your at thete mercy till there done and satisfied and all contents look like a tornado rampaged through it all..