Krale And UPS Import charge??

[jarmstrong]

don't folks pay attention,,, the USA and China are in a tariff war,, so let us buy a china gun from a 3rd party importer and IGNORE the fact of a tariff war is in progress
kind of like deposting money in bank during a robbery

bernie, you purchased at the wrong time window,, hope ya get out of it without losing a gun
wars have victums,, unfortunately

beer thief, wake up,, CBP is the United States Customs & Border Protection,,

 

[rob_g]

UPS and FedEx charge brokerage fees on top of any government taxes. They can be substantial

 

[TMH]

Further to my comment a couple of posts up - Businesses like Krale have also been adversely impacted by the tariff war. Due to lost business/revenue, I'm sure that they don't much like the current occupant of the White House, and may look less favorably on the USA in general.

So assistance in this matter would most likely have to come from the UPS side of things (re-calculate duties based on the programs in effect TODAY). Not likely to get much help from Krale (they already have your money and may already be fed up with these new issues they are facing).

 

[bernieorosz]

don't folks pay attention,,, the USA and China are in a tariff war,, so let us buy a china gun from a 3rd party importer and IGNORE the fact of a tariff war is in progress
kind of like deposting money in bank during a robbery

bernie, you purchased at the wrong time window,, hope ya get out of it without losing a gun
wars have victums,, unfortunately

beer thief, wake up,, CBP is the United States Customs & Border Protection,,

I hate to agree with you... . But you are right!!

It was foolish of me to not do my homework first, before ordering from Krale. I was aware of the tariff import fees, etc, but after hearing that there was a 90 day thaw, I assume it was OK for now. Plus, I assumed that I would 'see' tariff fees at order time. It was not good for Bernie to 'assume' with so much uncertainty.

If I refuse the UPS package, I could still be liable for the tariff import fee. Plus with no RMA, Krale could possibly never refund my money.

Bottom line... Unless things change, I'll pay the $860 import fee to UPS and keep the P35X.

It's only money... no one died.... all is good!

I will post status if/when this changes.

 

[SciueraPlumbea]

I hate to agree with you... . But you are right!!

It was foolish of me to not do my homework first, before ordering from Krale. I was aware of the tariff import fees, etc, but after hearing that there was a 90 day thaw, I assume it was OK for now. Plus, I assumed that I would 'see' tariff fees at order time. It was not good for Bernie to 'assume' with so much uncertainty.

If I refuse the UPS package, I could still be liable for the tariff import fee. Plus with no RMA, Krale could possibly never refund my money.

Bottom line... Unless things change, I'll pay the $860 import fee to UPS and keep the P35X.

It's only money... no one died.... all is good!

I will post status if/when this changes.

If the 115% decrease is applied 859 goes to $95

 

[RobBonnell89]

Try to get ahold of a US customs agency. UPS is a broker and basically a 3rd party. For some reason I think there’s usually an office by airports if you have one local. Of course I could be mixed up.
If you can get it sorted and paid through customs. UPS would only be owed there minor fees.Probably going to be a big hassle. UPS has your package hostage at the moment.
Good luck. It’s all total BS anyways. This is all supposed to suspended for 90 days. It’s mass confusion and no one knows what’s going on.

Rob

 

[rob_g]

At the end of the day it's not Krale's problem. They advertised a product for a given price and you agreed to pay that price. It doesn't matter whether UPS brings it into the country for you or you fly to the Netherlands and bring it home with you the tarriffs/taxes imposed by the US government must be paid by you, the consumer/importer. Krale has zero control over this process and it would likely be impossible for them to predict an import cost into the US.

 

[SciueraPlumbea]

At the end of the day it's not Krale's problem. They advertised a product for a given price and you agreed to pay that price. It doesn't matter whether UPS brings it into the country for you or you fly to the Netherlands and bring it home with you the tarriffs/taxes imposed by the US government must be paid by you, the consumer/importer. Krale has zero control over this process and it would likely be impossible for them to predict an import cost into the US.

krale and huma orders go to a pre approval center at the Köln Germany customs pre clearance center near the airport. You’d think a price EXCEEDING the cost of the gun by a more than substantial amount would be something which might dignify a “Caveat Emptor”

 

[rob_g]

krale and huma orders go to a pre approval center at the Köln Germany customs pre clearance center near the airport. You’d think a price EXCEEDING the cost of the gun by a more than substantial amount would be something which might dignify a “Caveat Emptor”

That may be so but once the product leaves the shipping dock Krale has fulfilled their end of the contract. The shipping company now has the responsibility to get the product to the end user. Krale would need a special department to keep track of all the countries import fees, especially the US that seems to change daily on a whim.

 

[TMH]

You might want to delay the delivery instead of refuse it (at least initially). UPS used to hold packages ('vacation hold') at a local hub for no cost. Don't know if that is still the case (what is free any more?).

But if you did a vacation hold for a couple of days with UPS, it might give you more breathing room (time) in your attempts to get duties re-calculated at today's lower rate.

 

[SciueraPlumbea]

That may be so but once the product leaves the shipping dock Krale has fulfilled their end of the contract. The shipping company now has the responsibility to get the product to the end user. Krale would need a special department to keep track of all the countries import fees, especially the US that seems to change daily on a whim.

They have that for the European Union rate. I’m not saying I want a scrolling Chiron with up to the second calculations. Just a “ To US Customers, due to current (insert euphemisms) exorbitant customs fees may be incurred”

 

[rob_g]

They have that for the European Union rate. I’m not saying I want a scrolling Chiron with up to the second calculations. Just a “ To US Customers, due to current (insert euphemisms) exorbitant customs fees may be incurred”

Why would/should any company want to take on that cost and responsibility? It is up to the purchaser to contact their local customs office, explain what has been purchased, cost and country of origin. The customs office would then give them an idea of the import fees on that day, subject to change. It is unfair to ask someone else to to do something you can do yourself.

The only good thing about this thread is it highlights an issue so everyone else can be forewarned

 

[SciueraPlumbea]

I don’t understand how a tiny disclaimer warning people of possible costs after purchase so they’re not surprised is so off putting to you? You’re acting as if I’m stating they should incur the fees or calculate rates before hand. D

 

[TMH]

Almost every company I have utilized that does international business has such a disclaimer. Including Krale.

 

[SciueraPlumbea]

Almost every company I have utilized that does international business has such a disclaimer. Including Krale.
View attachment 562431

Okay, good. They, as expected did their ethical best.

 

[rob_g]

I don’t understand about how a tiny disclaimer warning people of possible costs after purchase so they’re not surprised is so off putting to you? You’re acting as if I’m stating they should incur the fees or calculate rates before hand. D

When ordered from outside the EU, it's possible that import duties are applied by your own country
This is from Krale's website. What else should they do? Anyone importing something should do their due diligence and not be asking to be spoonfed because they're unwilling to do it. It's now a global economy and if you want to buy from around the world you need to educate yourself.

 

[2Toes2Many]

Further to my comment a couple of posts up - Businesses like Krale have also been adversely impacted by the tariff war. Due to lost business/revenue, I'm sure that they don't much like the current occupant of the White House, and may look less favorably on the USA in general.

I didn't realize this was a political thread. I find your self-pitying, anti Trump post to be objectionable. I'm here to learn about airguns, not your pro-china politics.

1. The current "occupant" of the White House (/leader of the free world) is President Trump.
2. Americans (AND President Trump) do not GAF how "favorably" Chinese companies see us.

jmo

 

[SciueraPlumbea]

When ordered from outside the EU, it's possible that import duties are applied by your own country
This is from Krale's website. What else should they do? Anyone importing something should do their due diligence and not be asking to be spoonfed because they're unwilling to do it. It's now a global economy and if you want to buy from around the world you need to educate yourself.

What are you talking about? I was under the assumption given the context of this post that there wasn’t one. That’s what I stated should be done. It has been. One would assume there wouldn’t be a post by a surprised consumer when to his shock an unexpected $860 bill is due to UPS.

I stated clearly “caveat emptor” a “buyer beware - aka disclaimer. You’re applying implications I did not make to me

 

[TMH]

I didn't realize this was a political thread. I find your self-pitying, anti Trump post to be objectionable. I'm here to learn about airguns, not your pro-china politics.

1. The current "occupant" of the White House (/leader of the free world) is President Trump.
2. Americans (AND President Trump) do not GAF how "favorably" Chinese companies see us.

jmo

I do apologize if I offended you. Last thing I was trying to do. I was actually trying to be non-political, and help the OP make some go-forward decisions based on feelings which might be going on in the real world. But I guess that I failed, and I do apologize.

 

[2Toes2Many]

When ordered from outside the EU, it's possible that import duties are applied by your own country
This is from Krale's website. What else should they do? Anyone importing something should do their due diligence and not be asking to be spoonfed because they're unwilling to do it. It's now a global economy and if you want to buy from around the world you need to educate yourself.

I see your point but I feel like I should get to know the real price BEFORE I buy.

This axiom is the holy grail of fundamental commerce.