Hi all, I'm new around here, and new to PCP shooting. In fact I've never shot a PCP yet. Bought the Kral Puncher Armour from Pyramid and it arrived exactly when promised. As it's my first PCP I don't think it's necessary to suggest I was quite excited. That didn't last long ...... the gun that arrived doesn't work. When I pull back the lever it doesn't engage the sear, and just springs forward, no chance of getting a magazine or single shot tray in it. And the trigger seems to be jammed, or frozen. I'm a patient guy so I had to wait all day THursday (thanksgiving) and called them on Friday. I spoke with someone there who was accomodating enough if somewhat begrudgingly. Everything was going along smoothly enough until the customer service rep from Pyramid said something like "well you did buy a Turkish air gun" ........ WHAT?????? so because I chose this one I don't qualify for good customer service? ........ I'm thinking "you still got MY AMERICAN money" . The thing ships back Monday or Tuesday ....... we'll see how long this takes.