I got this in the mail today from UPS

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I was a little disappointed. Shippers working on getting the insurance payout. That's good of him. The funny thing is the box it was shipped in was pristine and it was very well wrapped and very well protected. Sometimes I wonder if there aren't people that just open those things up and break them out of meanness.

Oh before you ask that's a 5 mm Racine Washington Sheridan 1966.

I pumped up the action five pumps and got 12 foot pounds out of it. It'll make a fine little squirrel rifle when I get the stock rebuilt. I'm getting long in the tooth so I'm glad that it can do that much with those few pumps. I only pumped it up one time to 10 pumps and I couldn't do it again.
 
" The funny thing is the box it was shipped in was pristine and it was very well wrapped and very well protected. "

Unfortunately, in my experience, the highlighted part is bad news for you. It will mean to the shipping company that the item was not internally adequately wrapped or protected, and they likely won't honor a claim.

Seems like claims are only honored when there is obvious damage to the outer packing carton, like if it was skewered by a forklift, run over by said forklift, or got caught in automated equipment. 

Here was my unfortunate moment with a RAW which was shipped via FedEx:

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FedEx denied all claims.
 
" The funny thing is the box it was shipped in was pristine and it was very well wrapped and very well protected. "

Unfortunately, in my experience, the highlighted part is bad news for you. It will mean to the shipping company that the item was not internally adequately wrapped or protected, and they likely won't honor a claim.

Seems like claims are only honored when there is obvious damage to the outer packing carton, like if it was skewered by a forklift, run over by said forklift, or got caught in automated equipment. 

Here was my unfortunate moment with a RAW which was shipped via FedEx:

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FedEx denied all claims.

ouch, sorry for your loss.
 
When I ship a gun I literally build a box around the cardboard box out of LUAN 5mm plywood (also called "door skin"). Every gun I ship has been in a box like that. USPS has yet to damage one. I fasten the box together with duck tape inside and out.



It is possible that the stock was broken by rough handling but I'd be shocked because the gun was carefully wrapped in foam and bubble wrap AND the box did not have any creases or dents in it. Literally perfect. I know the guy who shipped it ain't lying because 1) he isn't that kind of guy and 2) he showed me a video of the gun before I bought it. I honestly believe that someone decided there was a rifle or AG in that box and opened it and broke it before putting it back in the box.

Here is what you will need if you ever want to prove that:

Shipper needs to take a series of pictures of the item showing the condition.

Shipper needs to take a series of pictures AS HE PACKS IT.

Shipper needs to take pictures of the finished package WITH an image of the shipping tag.

BEFORE YOU OPEN IT...

You have to take a series of pictures of the outside of the box also showing the shipping tag.

Then you have to take pictures of the package AS YOU UNPACK IT carefully documenting the condition it arrives in.

Finally you need a set of pictures of the shipped item showing the damage.

That almost makes it not worth the trouble,.. but it you want to be able to prove someone meddled with the package, that's the kind of evidence you need.

Oh well, the world is going to hell in a handbasket and soon this will just be another first world problem which can't effect me.

$3.75 for a #10 can of Progresso Soup today. Think about that. Bigger worries just down the road.
 
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OldCrow, EXCELLENT SUGGESTION about the database of these incidents! Maybe, when we buy, we should have the seller keep pictures of the gun's condition when being packed for shipping too. In TMH's case I wonder if FedEx could have so readily refused to cover the damage had a pic or video of condition when shipped was in the mix. Gut wrenching to see the condition of those guns. A database of the (probably) many people who've experienced this would be great & hard to refute. I'm sorry you guys had to go through that!!! @muddydogz had it correct, it's the length that causes the problem. A long package can be stressed without showing much on outer packaging. I've removed barrels and stocks to make for a shorter shipping package (it's cheaper too!).

Edit: Sorry, didn't mean to repeat what was already said!!! My wife says I SCAN & don't READ. Perhaps she's right (again, damnit!) because I totally missed it before!
 
I've gotten into the habit of removing the stocks on pellet rifles, especially the Benji/Sheridan. I think it is the overall length that gets into trouble.

Yes! Last rifle I shipped I remove the wood stock. You have to control the controllables. Used to run a company dumb ass people in warehouse could never get it thru there heads to pack boxes with the possibility of being dropped, kicked, thrown, and absorb a heavy package landing on it. 

Not surprised your rifle stock looks like it does. 
 
I have heard stories from reliable sources that damaged items get "repacked" so the outer container shows no damage, so there will be no ins payout!! Sounds quite shady but would not be surprised. The original box and contents become damaged, so the shipper reboxes in a new container, transfering all labels etc.....how would the reciever ever know?? I think the taking a picture before shipping is a great idea, then a pic upon reciept! Might be the way to go!
 
Such incidents are altogether too common. I think it happens because the shipping companies simply don’t care. Packages get tossed about without regard to their contents and, of course, the outcome is always the same. It used to be that the shipping companies were very good at paying damages, but now, it seems, they do their best to avoid any kind of a payout - even though they’re responsible for the damage.

I’d like to say that one company is better than the other, but they all seem to hire from the same pool of unthinking simian package handlers. Apparently, if someone has an IQ high enough to keep him from eating his fingers, he’s good enough to hire.

I’ve seen plenty of rifles that have tempted me on the classifieds, but because there’s usually shipping involved, I’ll demur more often than not. Especially when it involves rifles with sleek thumb hole stocks or significant narrowing at the wrist sections.
 
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