Trying to contact Barra but phone does not answer my calls. They delivered my order somewhere else. I dont know the receiver who signed my order. Fedex delivered wrongly. I hope barra will solve the problem
How to contact Barra Airguns? 400E not received
- Thread starter tsakula
- Start date
Call Fedex. They will know where the driver stopped, the trucks are all tracked and they take a pic of the package if they just leave it at the door.
Upvote 0
This. Fedex will contact the driver that did it. The few times in my life this has happened they always made it right.
Upvote 0
Called Fedex. They told me they delivered in 4 miles away from my place. And they told mem sender changed the address. Barra says they did not change it. And i am left without 400E. I hope Barra will solve the problem
Upvote 0
Hopefully you paid with a credit card. Call your CC and inform them of the situation and possibly file a fraud report. Send a email to Barra informing them of the situation and tell them about the fraud report. Nothing gets a business to respond faster than a CC fraud report. CC are their life blood for payments and they don't want it messed up.
Upvote 0
Update in thread. At first barra told me they will send me new one, and now they dont want to send it.
THey want to investigate situation. I dont think thats good way to work with customers. Be careful everyone. Its barra or Fedex made mistake
THey want to investigate situation. I dont think thats good way to work with customers. Be careful everyone. Its barra or Fedex made mistake
Upvote 0
An email trail where either admits you didn't get the package (FedEx or Barra) and you CC company can do a charge back. They may actually call one of them to mediate the situation first, but they will make it right even if neither of the other two do.
Upvote 0
I had something similar and found out the tracking number I was given was for a different package altogether. The company I bought from used a number for a different delivery to make it look like it was FedEx's fault, but they never sent the package at all. Too many scams out there to keep track of them all. Good luck.
Upvote 0