Hill EC3000 Dead

[ram2jeep]

Not having a good day. Was filling my 580cc 300 bar bottle with the Hill and it just shut off and won’t turn back on. Checked circuit breaker’s and everything was fine. Have had the Hill since June of 2021 and was pleased with how it was doing. 
Have had no other issues until this afternoon. I sent an email to the vendor I purchased from and will call them on Monday but wondering if anyone has any ideas or thoughts on what may have occurred.

 

[likkitysplyt]

Did you check the fuse? Does the fan turn on? Lights on the console???

 

[mrzip]

Yes fuse may have went. It’s in the plug port. I just replaced one. 

 

[shoot44]

It has 2 fuses - see last page of service manual. Also see the top of page 8 in the regular manual. Something about it automatically stopping???.

View attachment 1-EC-3000 SERVICE MANUAL 2021-06-02.1642915885.pdf

View attachment EC-3000 Manual rev 4.08.1642915886.pdf

 

[ram2jeep]

Thank you for the information and I will check the fuse’s this morning. I didn’t have the full manual which you posted so thank you so very much. Will report back later…

 

[ram2jeep]

Found a blown fuse next to the switch and I opened up where all the cables go, where the capacitors sit and found an extremely loose wire. Tightened everything back up and just need to get another fuse to see if that fixed the problem.

Thank you all for your help!!!!

 

[DesertSilver]

If it uses the same auto shutoff as the yong Heng they have problems also. Just a thought.

 

[ram2jeep]

So, just waiting for the fuses to get here so I can see if the initial problem is resolved. I called airgundepot and they just gave me a number to air v. I called and am awaiting an email or call back on the loose wire and if I should loctite the bolt so the wire doesn't come loose again. 

It's getting to be extremely difficult to just keep spending money with lack of good support. I sent an email to Hill as well and have heard nothing from them; I used their contact form. I'm waiting to see when I hear from either and see what the resolution is. 

 

[Ezana4CE]

@ram2jeep This is turning out to be a decent thread for information. Keep us posted. When you said you emailed Hill, you meant the folks in the UK correct? These folks https://www.airriflepump.com/

Hill contact form https://www.airriflepump.com/cgi-bin/mf000002.pl?ACTION=SHOWFORM

 

[ram2jeep]

@ram2jeep This is turning out to be a decent thread for information. Keep us posted. When you said you emailed Hill, you meant the folks in the UK correct? These folks https://www.airriflepump.com/

Hill contact form https://www.airriflepump.com/cgi-bin/mf000002.pl?ACTION=SHOWFORM

Exactly, I saw on another thread the correct place to email and followed the form and have a photo of the email I sent from their website. I went to the source and that's where I saw when they first introduced the ec-3000 the issue with the loose nuts on the wiring. 

When I explained this to air v., they replied with I haven't heard of any recalls but when I stated I had researched the problem and told them I found out how to check for the fuse on airgunnation they remembered the recall but for the first batch of compressors.

Truly thank you all for the guidance on where to look and what to look for.

 

[ram2jeep]

Fuses arrived from Amazon and thank goodness the blue lights are back on and I was able to fill my 700cc 300bar bottle with zero issues.

Now to wait and see what airv or Hill have to say about the nut coming undone and what steps should be taken to avoid that from occurring again...

 

[Ezana4CE]

Heyyyyy! That’s good news!! Always love it when it’s a small issue to fix. Two days isn’t too bad for downtime to troubleshoot the issue. Still interested in how Hill will respond to your request. 

 

[shoot44]

ram2jeep - How about an Amazon link for the fuses? I would like to order some, just in case.

Thanks

 

[ram2jeep]

https://www.amazon.com/10Pcs-T15AL-T15AL250V-Acting-5x20mm/dp/B07J1RMV78

Here you go...and I will definitely keep you informed on the response I receive.



edit: this is the fuse...

 

[shoot44]

Those are 2 amp, is that correct?

 

[ram2jeep]

you are correct and I had the wrong link copied:

10Pcs 15A Slow Blow Fuse 15 Amp T15AL Time Delay Fuse T15AL250V 250V Slow Acting Glass Fuse 5x20mm https://www.amazon.com/dp/B07J1RMV78/ref=cm_sw_r_cp_api_glt_i_S1YRC35P58B25ZWTXBKN

 

[ram2jeep]

I heard back from airv. and had a pleasant experience. I will loctite the nut on and the thought is that the loose wire caused the fuse to blow. 

Also found out the new version of the ec3000 has the wires soldered instead of how mine is. So, no need to pack it up and send it back. I would encourage checking the wires to make sure they are snugged down tight and not loose. This was definitely a learning experience and I thank everyone for the words of wisdom and guidance.

Still have not heard back from Hill after sending two emails/support forms.

 

[Ezana4CE]

@ram2jeep This is a good thread for others who may encounter the issue later. I only saw one other forum where the wiring issue was discussed. Glad you got it all sorted out and you’re back up and running.

 

[viperjoe]

How do y’all like the compressor?



Thanks

 

[ram2jeep]

How do y’all like the compressor?



Thanks

Besides this little issue, it has been a little tank for me. Extremely easy to use and setup and now that I know where the fuse is, easy to change. One press to acknowledge that fluids are satisfactory and another to dial in your bottle capacity and press to start. 

On another note though, I still haven't gotten a reply/response from Hill. AirV called me and checked how it was running so I have been happy with their service.

Maybe because I'm here in the US Hill doesn't see the purpose of a reply as they can't service the compressor. I wonder if I was to put in an order to purchase additional parts or fluids if they would get back to me?