Help with my Benjamin Trail np2 sbd!

[mgc8915]

Hello Guys! i need some help with my Benjamin trail np2 sbd, it turns out that the barrel shroud starts loosening every time i shoot, one of the screws fall, so i took out the other, and both screw holes that are plastic where broken, so i've put some permatex high temperature thread sealant that i've left from my bike exhaust installation, but i know this is a temporary solution.

Any advice guys?? i don't think the permatex will work because of the plastic muzzle brake.
Any ideas or advise will be appreciated!

thank you!




*****Update*****
after 2 days of putting the permatex, i've started shooting today, after the first shot, the aluminum shroud, moves forward and the plastic muzzle brake moves forward, so definitely permatex wont work, any ideas??

 

[Septicdeath]

I have owned a couple rifles with the full barrel shrouds. Why they would fully shroud a barrel is beyond me. Sold them both. Maybe you can totally remove shroud and muzzle brake. Use some JB weld or other form of epoxy and reinstall them then do the same with the screws. The shroud and muzzle brake are only cosmetic. The rifle will shoot fine without them. I wonder what the barrel looks like under that full barrel cosmetic crap?

 

[acs]

Thats a newer gun, I've got 1 also, no problem with mine.

Why not call Crosman, isn't there a 5 year warranty on them...?

 

[mgc8915]

I have owned a couple rifles with the full barrel shrouds. Why they would fully shroud a barrel is beyond me. Sold them both. Maybe you can totally remove shroud and muzzle brake. Use some JB weld or other form of epoxy and reinstall them then do the same with the screws. The shroud and muzzle brake are only cosmetic. The rifle will shoot fine without them. I wonder what the barrel looks like under that full barrel cosmetic crap?

Hey thank you for answering, im going to check for the epoxy as the permatex it's definitely not working

Thats a newer gun, I've got 1 also, no problem with mine.

Why not call Crosman, isn't there a 5 year warranty on them...?

thank you for replying!

i've been calling all morning but no answer, i think the NYC offices are closed and they're working remotely. i've just send them an email, i hope they answer

 

[Septicdeath]

I have owned a couple rifles with the full barrel shrouds. Why they would fully shroud a barrel is beyond me. Sold them both. Maybe you can totally remove shroud and muzzle brake. Use some JB weld or other form of epoxy and reinstall them then do the same with the screws. The shroud and muzzle brake are only cosmetic. The rifle will shoot fine without them. I wonder what the barrel looks like under that full barrel cosmetic crap?

Hey thank you for answering, im going to check for the epoxy as the permatex it's definitely not working

Thats a newer gun, I've got 1 also, no problem with mine.

Why not call Crosman, isn't there a 5 year warranty on them...?

thank you for replying!

i've been calling all morning but no answer, i think the NYC offices are closed and they're working remotely. i've just send them an email, i hope they answer

I checked a few places. Here is most standard warranties 

Unless otherwise noted, all of our air guns have a minimum 1-year manufacturer's warranty from the date of purchase. 

Some have 30 to 90 for refurbished rifles 

 

[acs]

I checked a few places. Here is most standard warranties 

Unless otherwise noted, all of our air guns have a minimum 1-year manufacturer's warranty from the date of purchase. 

Some have 30 to 90 for refurbished rifles

LIMITED FIVE-YEAR WARRANTY ON ALL BREAK BARREL AIR RIFLES, PCP RIFLES, PCP PISTOLS PURCHASED ON OR AFTER NOVEMBER 15, 2017 *

Product is warranted to be free of defects in materials and workmanship for 5 years. Buyer should retain the original sales receipt as record of date of purchase. This warranty does not cover gun sights, optical sights (rifles scopes, lasers, and red dot sights), slings and/or other accessories. In the event of a defect under this warranty, Crosman will, at its option, repair or replace the product; provided, however, its inspection indicates that an original defect exists. Crosman reserves the right to replace any product which is no longer available with a product of comparable value and function. If Crosman determines the repair is not covered under the warranty guidelines, there could be a charge to you for the repair.

* NOTE: BREAK BARREL AIR PISTOLS ARE EXCLUDED FROM THIS WARRANTY AND ARE COVERED SEPERATELY UNDER CROSMAN’S STANDARD LIMITED ONE YEAR WARRANTY.


WHAT IS COVERED:

• Parts and Repair of any factory defect of material or workmanship.
• Transportation charges to consumer for the repaired product and/or replacement product.

WHAT IS NOT COVERED:

• Transportation charges to Authorized Service Station for defective product.
• Normal wear and tear from regular use.
• Damaged parts as a result from misuse, neglect or tampering.
• Damage caused by dry-fire, abuse, modification or failure to perform normal maintenance – see Owner’s Manual.
• Improper installation or maintenance performed by someone other than a Crosman Authorized Service Station.
• Any other expense.

ANY DISASSEMBLY OR MODIFICATION NOT PERFORMED BY A CROSMAN AUTHORIZED SERVICE CENTER WILL VOID YOUR WARRANTY.

THIS LIMITED WARRANTY DOES NOT INCLUDE CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY OR ANY OTHER EXPENSE. CROSMAN DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. TO THE EXTENT ANY PROVISION OF THIS WARRANTY IS PROHIBITED BY FEDERAL, STATE OR MUNICIPAL LAW, IT SHALL NOT BE APPLICABLE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.

 

[acs]

Thats a newer gun, I've got 1 also, no problem with mine.

Why not call Crosman, isn't there a 5 year warranty on them...?

thank you for replying!

i've been calling all morning but no answer, i think the NYC offices are closed and they're working remotely. i've just send them an email, i hope they answer

Sorry,,,, this is tuff times for all business. Probably a NY covid19 shut down... 

Its unfortunate as Crosman has always picked up their phone for me and been extremely good with their warranty for me, going above and beyond.

Be careful what you do to the gun/parts. Lumps of JB epoxy on parts might not go over good for warranty once they open up again. But then again it just might be fine in this covid19 climate and them being closed.

 

[Septicdeath]

I checked a few places. Here is most standard warranties 

Unless otherwise noted, all of our air guns have a minimum 1-year manufacturer's warranty from the date of purchase. 

Some have 30 to 90 for refurbished rifles

LIMITED FIVE-YEAR WARRANTY ON ALL BREAK BARREL AIR RIFLES, PCP RIFLES, PCP PISTOLS PURCHASED ON OR AFTER NOVEMBER 15, 2017 *

Product is warranted to be free of defects in materials and workmanship for 5 years. Buyer should retain the original sales receipt as record of date of purchase. This warranty does not cover gun sights, optical sights (rifles scopes, lasers, and red dot sights), slings and/or other accessories. In the event of a defect under this warranty, Crosman will, at its option, repair or replace the product; provided, however, its inspection indicates that an original defect exists. Crosman reserves the right to replace any product which is no longer available with a product of comparable value and function. If Crosman determines the repair is not covered under the warranty guidelines, there could be a charge to you for the repair.

* NOTE: BREAK BARREL AIR PISTOLS ARE EXCLUDED FROM THIS WARRANTY AND ARE COVERED SEPERATELY UNDER CROSMAN’S STANDARD LIMITED ONE YEAR WARRANTY.


WHAT IS COVERED:

• Parts and Repair of any factory defect of material or workmanship.
• Transportation charges to consumer for the repaired product and/or replacement product.

WHAT IS NOT COVERED:

• Transportation charges to Authorized Service Station for defective product.
• Normal wear and tear from regular use.
• Damaged parts as a result from misuse, neglect or tampering.
• Damage caused by dry-fire, abuse, modification or failure to perform normal maintenance – see Owner’s Manual.
• Improper installation or maintenance performed by someone other than a Crosman Authorized Service Station.
• Any other expense.

ANY DISASSEMBLY OR MODIFICATION NOT PERFORMED BY A CROSMAN AUTHORIZED SERVICE CENTER WILL VOID YOUR WARRANTY.

THIS LIMITED WARRANTY DOES NOT INCLUDE CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY OR ANY OTHER EXPENSE. CROSMAN DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. TO THE EXTENT ANY PROVISION OF THIS WARRANTY IS PROHIBITED BY FEDERAL, STATE OR MUNICIPAL LAW, IT SHALL NOT BE APPLICABLE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE AND COUNTRY TO COUNTRY.

Like it says. Limited 5 year warranty. 

Good luck